221847 - Firebird crashes when I try to start it.

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Henry Needham Jr.]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; .NET CLR 1.0.3705; .NET CLR 1.1.4322)
Build Identifier: 1.5.20030.7265 - latest release of Firebird

When I try to open Firebird, it crashes.  Just before the problem started, I 
installed a lot of plug-ins.  I have tried deleting and 're-installing' the 
program, but it does the same thing.

Reproducible: Always

Steps to Reproduce:
1.Try to start Firebird
2.
3.

Actual Results:  
I get a crash message - 'MozillaFirebird.ext has encountered a problem and 
needs to close.  We are sorry for the inconvenience.'

Expected Results:  
Firebird should have started.

I cannot get into Firebird in order to uninstall the plug-ins that I installed.

Comment 1

[Oleg Sidletskiy]

you can delete your plugins by going into your installation directory/plugins/
(note: npnul32.dll is a default plugin and must be always present)

Comment 2

[Oleg Sidletskiy]

by email:

Hi,

I completely uninstalled it and deleted the Mozilla
Firebird directory and installed in again.  It still
does the same thing.  It crashes when I try to start
it.  It doesn't even let me get to the browser.

Thanks for your help,

Henry

Comment 3

[Oleg Sidletskiy]

have you tried starting it witha  new profile - running MozillaFireibrd with -p
switch?

Comment 4

[Oleg Sidletskiy]

or if you want to get rid of alll old profile, delete everyting in: 
C:\Documents and Settings\<user>\Application Data\Phoenix

Comment 5

[Oleg Sidletskiy]

by email: "Thanks a lot.  That fixed it."