221916 - when mozilla closes, Windows and Talkback randomly report crash

Status: RESOLVED WORKSFORME

(SeaMonkey :: General, defect)

Description

[John Lee]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.5b; MultiZilla v1.5.0.3g) Gecko/20030925
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.5b; MultiZilla v1.5.0.3g) Gecko/20030925

When I close Mozilla 1.5 RC2, occasionally, Windows and Talkback report a crash
and offer to send the data to Microsoft and Mozilla.org.

Reproducible: Sometimes

Steps to Reproduce:
1. Launch Mozilla 1.5RC2.
2. View some websites.
3. Close the browser.

Actual Results:  
Windows and Talkback reported a crash.

Expected Results:  
Mozilla should have closed without displaying any messages.

I have the Downbar 0.8, Multizilla 1.5.0.3(g) and Smoothwheel 0.32(currently
disabled through Multizilla)extensions installed.

Comment 1

[John Lee]

The relevant ModName is appcomps.dll, if that's any help.

Comment 2

[John Lee]

Attachment: Windows data about crash

Attached is the data Windows gives about the crash(saved from the temporary
file used by Windows for sending the data to M$).

Comment 3

[Bill Mason]

->Browser-General
Talkback is for problems with Talkback, not because Talkback is reporting on a
Mozilla crash

Did you submit the talkback report?  What was the Talkback ID?  (run
talkback.exe in the components directory within Mozilla)

Comment 4

[[:nickname]]

I just want to note that, with a prior version, I had such crashes too. Turned
out to be a fault memory stick (Mozilla is very responsive to damaged hardware).

Comment 5

[John Lee]

The Talkback ID for the last crash is TB24346781Y. Recently it seems to have
been coming up every time I close Mozilla. On all crash incidents, I sent the
data to the Talkback server.

Comment 6

[John Lee]

After some experimentation, I've found that it only crashes when the following
steps are taken:
1. Open Mozilla.
2. Browse a little.
3. Close Mozilla.
4. Open Mozilla.
5. Browse a little.
6. Close Mozilla.
7. Crash occurs.

Most likely it is a memory problem. I have Quick Launch enabled, by the way.

Comment 7

[John Lee]

I forgot to mention something crucial in my bug report - Mozilla doesn't really
crash. Talkback and Windows report a crash, but there is none. This is verified,
because the Quick Launch icon does not disappear, and the splash screen doesn't
appear when I relaunch Mozilla. Additionally, this seems to be related to
another bug that was supposedly fixed in the nightlies. This other bug(I forgot
the number)reported that when the prompt to close Mozilla or not was enabled,
clicking on either the cancel or ok button would provide the same result;
Mozilla would close. However, the other side-effects I mentioned were
conspicuously missing from that bug report.

Comment 8

[Asa Dotzler [:asa]]

unable to reproduce with Mozilla 1.7 beta on windows XP