Closed Bug 221978 Opened 21 years ago Closed 10 years ago

mail.live.com (Hotmail) - rich text editor not available for Mozilla/Firefox

Categories

(Web Compatibility :: Site Reports, defect)

Product:
Web Compatibility
Component:
Site Reports
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED INVALID

People

(Reporter: lance18, Unassigned)

References

(
URL
)

Details

(Keywords: top100, top500, Whiteboard: [bug248549notfixed])

Attachments

(1 file)

Reply in rich-text mode
46.78 KB, image/png
Details 
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.6a) Gecko/20031002 Firebird/0.7+
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.6a) Gecko/20031002 Firebird/0.7+

in hotmail everytime i go to my account it all comes up fine, but then when i
click on the compose tab and in my message box i get 
<html><DIV align=center><FONT face="Lucida Handwriting, Cursive" color=#ff0033
size=5><STRONG><IMG height=12 src="http://graphics.hotmail.com/emsmile.gif"
width=12>Lance <IMG height=12 src="http://graphics.hotmail.com/emsmile.gif"
width=12></STRONG></FONT></DIV></html> I know that is the rich text tool inside
of hotmail so I tried to deactivate it, when i use explorer it is not diplayed
anymore, but now when i go into it with firebird i still get the same thing.
Would someone please figure out how to fix it so mozilla will recognize that
html so i can still have rich text with my hotmail account. 

Reproducible: Always

Steps to Reproduce:
1.go to hotmail 
2.then go to compose 
3.

Actual Results:  
get the text inside the message box 
<html><DIV align=center><FONT face="Lucida Handwriting, Cursive" color=#ff0033
size=5><STRONG><IMG height=12 src="http://graphics.hotmail.com/emsmile.gif"
width=12>Lance <IMG height=12 src="http://graphics.hotmail.com/emsmile.gif"
width=12></STRONG></FONT></DIV></html> 

Expected Results:  
Fix it so that mozilla will recognize the html rich text bar that hotmail has.
WFM Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.6b) Gecko/20031217
Firebird/0.7+ 

Hotmail.com has been updated since this bug report anyway?
Summary: hotmail html problem → hotmail html problem
Status: UNCONFIRMED → RESOLVED
Closed: 21 years ago
Resolution: --- → WORKSFORME
verified
Status: RESOLVED → VERIFIED
QA Contact: bugzilla
wrong resolution - rich text certainly doesn't work for me.
Status: VERIFIED → UNCONFIRMED
Resolution: WORKSFORME → ---
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7b) Gecko/20040302
Firefox/0.8.0+

Related: Firefox does not seem to like the javascript used to open a message
from the inbox. Would you like a new bug, or is this reported?
(In reply to comment #3)
> wrong resolution - rich text certainly doesn't work for me.

Then this bug is Tech Evangelism, this menu option is only available for
Internet Explorer. Seems to be a back-end solution, since this is not even in
the HTML.
Assignee: firefox → english-other
Status: UNCONFIRMED → NEW
Component: General → English Other
Ever confirmed: true
Product: Firefox → Tech Evangelism
QA Contact: bugzilla → english-other
Summary: hotmail html problem → Hotmails Rich edit not available for Mozilla
I'm confirming troubles with activating the RTF editor on Firefox.

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040614 Firefox/0.9

It's kind of odd though, the other menus work without problems, but clicking on
"Tools" when composing a new message does nothing except highlighting the table
cell. I'm guessing they don't use the same JavaScript to show up, then? Anyway,
this is definitely an evangelism issue, which I unfortunately think will stay
unresolved for a while.

I suggest changing OS to "All" since this is confirmed on Linux as well, so I'm
guessing that this problem hits all and everyone using Firefox.
*** Bug 248609 has been marked as a duplicate of this bug. ***
OS: Windows XP → All
Hardware: PC → All
Whiteboard: [bug248549notfixed]
Assignee: english-other → english-us
Component: English Other → English US
QA Contact: english-other → english-us
Summary: Hotmails Rich edit not available for Mozilla → Hotmails rich text editor not available for Mozilla/Firefox
*** Bug 284374 has been marked as a duplicate of this bug. ***
Keywords: evang500, top100, top500
Summary: Hotmails rich text editor not available for Mozilla/Firefox → Hotmail.com - rich text editor not available for Mozilla/Firefox
*** Bug 294478 has been marked as a duplicate of this bug. ***
*** Bug 304672 has been marked as a duplicate of this bug. ***
*** Bug 298591 has been marked as a duplicate of this bug. ***
Attached image Reply in rich-text mode — 
What you see if you've turned on the rich-text editor in IE then try to reply
to a message in FF.
As discussed in bug 298591, a side-effect of the problems with the rich-text
editor is to mess up replies.  With the editor turned on(e.g. by using IE), the
reply text ends up completely garbbled.  See attached screen shot.
*** Bug 338350 has been marked as a duplicate of this bug. ***
*** Bug 361658 has been marked as a duplicate of this bug. ***
It is possible that Hotmail uses RichTextBox for their Rich Text Editor.  It is known that pre-RTB 3.0 code is incompatible with Fx 1.5 and 2.0.  RicherComponents seem to have made a good effort to make their current version (3.1) of the RTB much more compatible with Mozilla products.  Hopefully Hotmail will update their code as well.
Summary: Hotmail.com - rich text editor not available for Mozilla/Firefox → mail.live.com (Hotmail) - rich text editor not available for Mozilla/Firefox
Should this bug be INVALID/FIXED since the Hotmail code has changed since?
yes.
Assignee: english-us → nobody
URL: http://mail.live.com/
Status: NEW → RESOLVED
Closed: 21 years ago → 10 years ago
Component: English US → Desktop
Resolution: --- → INVALID
Product: Tech Evangelism → Web Compatibility
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