Open
Bug 222485
Opened 21 years ago
Updated 11 years ago
folders and messages imported from Outlook - Dragging a folder of messages copies the mail in the top folder, but not in the subfolders
Categories
(MailNews Core :: Import, defect)
MailNews Core
Import
Tracking
(Not tracked)
NEW
People
(Reporter: graeme.perrow, Unassigned)
References
Details
(Keywords: dataloss)
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.4b) Gecko/20030516 Mozilla Firebird/0.6 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.4b) Gecko/20030516 Mozilla Firebird/0.6 I created a new account, then imported old messages from Outlook. I wanted to move the heirarchy from Local Folders to the new account, under Inbox, so I dragged each directory to Inbox. For directories with no subdirectories, this worked fine. For directories with subdirectories, the top-level directory worked fine, the subdirectories were created, but the messages in each subdirectory were not. In addition, the cursor changed to an hourglass, and nothing else happened. I had to kill Thunderbird, and then copy the messages from each folder one at a time. Reproducible: Always Steps to Reproduce: 1. Import messages from Outlook 2. Open Local Folders/Outlook Mail 3. Choose a folder that has subfolders with messages in them 4. Grab that folder and drag it to Inbox Actual Results: The folder grabbed was copied, along with all of its messages. Each subfolder was created, but no messages were copied. Expected Results: Copied the folder grabbed and its messages, then copied each subdirectory AND its messages.
Comment 1•20 years ago
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*** Bug 220276 has been marked as a duplicate of this bug. ***
Comment 2•20 years ago
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*** Bug 235184 has been marked as a duplicate of this bug. ***
Comment 3•20 years ago
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I've run into this myself on Mac OS X. This is serious dataloss. I got bumped while clicking and the click became a drag and unintentially dragged a folder I wasn't even intending to move, and wound up losing the contents. I was fortunate and had a recent backup, though.
Severity: normal → critical
Flags: blocking-aviary1.0?
Keywords: dataloss
OS: Windows XP → All
Hardware: PC → All
Comment 4•20 years ago
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To clarify, as described above, the top-level folder was okay, but all the subfolders under it lost their messages.
Comment 5•20 years ago
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not a stopper. mozilla has always done this if I recall correctly.
Flags: blocking-aviary1.0? → blocking-aviary1.0-
Keywords: helpwanted
Comment 6•18 years ago
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curious if https://bugzilla.mozilla.org/show_bug.cgi?id=311394 is related to this.
Comment 7•18 years ago
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this is a problem with Outlook import, I believe - I think it doesn't create quite the right directory and file structure on disk. The last commenter on bug 311394 might have been running into this bug, but I don't think in general bug 311394 is the same as this.
Updated•17 years ago
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QA Contact: front-end
Comment 8•17 years ago
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(In reply to comment #7) > this is a problem with Outlook import, I believe - I think it doesn't create > quite the right directory and file structure on disk. is justdave's issue then a different problem?
Updated•16 years ago
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Assignee: mscott → nobody
Comment 9•16 years ago
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Nikolay, is there here that you might be able to reproduce?
Component: Mail Window Front End → Import
Product: Thunderbird → MailNews Core
QA Contact: front-end → import
Comment 10•16 years ago
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(for the record - reporter writes he is not in a position to attempt reproducing and "As far as I'm concerned, you can close the bug.")
Comment 11•16 years ago
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Will do tests on latest trunk, but personally never seen it since moved to trunk.
Comment 12•15 years ago
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Geoffrey, do you have much experience with outlook import? and have you seen anything like this? I'm not sure I trust my results, so can someone verify, and also dig into some of my notes below? notes: * testing may be difficult, because folder copy/move interaction/bugs with trash is just plain lame * I didn't try all combos of move and copy, nor determine if move behavior is different from copy, nor what drag-n-drop behaviors (if any) happen on non-imported folders * I think I wrote something similar in another bug - cant find it just now. 1. Imported structure (described below) from outlook 2007. 2. copy a folder "a" with subfolders to top level "Local Folders" results: * As far I can tell, the imported folder structure looks good attempt #1: *copy* fails as described, only the top level folder is copied attempt 2#: *move* of the structure worked - this was after a restart (because the failed copy hosed dnd operations) Outlook structure (actual folder names) a b.suba 1.subb c.suba Import results in thunderbird - looks good Outlook Import (folder) a b.suba 1.subb c.suba Folders on disk - looks good Outlook Import (dir) a.sbd (dir) b.suba.sbd (dir) 1.subb 1.subb.msf b.suba b.suba.msf c.suba c.suba.msf a a.msf (almost closed this incomplete, thinking we don't have sufficient detail about the original report - how tempting)
Keywords: helpwanted
Summary: Dragging a folder of messages copies the mail in the top folder, but not in the subfolders → folders and messages imported from Outlook - Dragging a folder of messages copies the mail in the top folder, but not in the subfolders
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Description
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