Blank Window for DocuShare Login

RESOLVED EXPIRED

Status

SeaMonkey
General
--
major
RESOLVED EXPIRED
15 years ago
13 years ago

People

(Reporter: Charles Tryon, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(URL)

(Reporter)

Description

15 years ago
User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.5) Gecko/20031007
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.5) Gecko/20031007

I'm not sure if this is a problem in Mozilla or in the Xerox DocuShare product,
but it is exactly the same symptoms as seen (and fixed) in an earlier version of
Mozilla.  It appears to have come back again.  See bug #150680

Reproducible: Always

Steps to Reproduce:
1. go to https://www.ebusiness.xerox.com/gkls/
2. Select Login from the Login | Accounts | Contents ... bar


Actual Results:  
Window is completely blank.  Page source is <html><body></body></html>

Expected Results:  
Fully populate login page asking for username, password, etc.

I have done most of my probing using a Linux (RH9/XD2) box, but I have also
convirmed that this same behavior exists under the Windows 1.4 version of
Mozilla.  It is interesting to note that I get very similar results (error
parsing XML, empty page) when running Opera (7.21 Final) under Linux.

See Also: bug #150680

Comment 1

15 years ago
*** Bug 223388 has been marked as a duplicate of this bug. ***
The site is doing some weird server-side stuff.... s_client is not allowed to
connect at all, while with Mozilla the following headers are sent back by the
server:

16386[81294a8]: http response [
16386[81294a8]:   HTTP/1.1 400 'None' object has no attribute 'value'
16386[81294a8]:   Server: Netscape-Enterprise/6.0
16386[81294a8]:   Date: Thu, 23 Oct 2003 16:48:43 GMT
16386[81294a8]:   Content-Length: 0
16386[81294a8]:   Content-Type: text/xml
16386[81294a8]:   Docushare-version: 2.2
16386[81294a8]:   Docushare-user: Guest (User-1)
16386[81294a8]:   Docushare-error: DSErrorException 'None' object has no
attribute 'value'
16386[81294a8]: ]

oops.  Looks like something in their server code threw an exception and failed
to deal...  And of course the error page is empty.
Product: Browser → Seamonkey
This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
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This bug has been automatically resolved after a period of inactivity (see above
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Status: UNCONFIRMED → RESOLVED
Last Resolved: 13 years ago
Resolution: --- → EXPIRED
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