223665 - Roaming Windows profiles (not Mozilla roaming): Networking broken (e.g. receiving mail doesn't work) for UNC path

Status: NEW

(Thunderbird :: OS Integration, defect)

Description

[Tiago Baptista]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.5) Gecko/20031007 Firebird/0.7
Build Identifier: Mozilla Thunderbird 0.3 (20031013)

When I open the program, everything seems fine, except for the cursor always
being the hourglass. If I press Get Mail, nothing happens. The Stop icon is
permanently colored. I know the mail setting are all correct.
I tried to use the software using a test account with no roaming profiles or
directory redirection and everything worked fine. So it must be this that is
causing the problem.

System: Windows XP Professional connected to a Windows 2000 Domain with accounts
using roaming profiles located on the Domain Server and directory redirection
for the My Documents and Appdata directories.

Reproducible: Always

Steps to Reproduce:
1. Setup an account with roaming profiles and directory redirection
2. Install Thunderbird
3. Run Thunderbird and setup mail account
4. Try to receive mail

Actual Results:  
Nothing.

Expected Results:  
Connect to the mail server and receive the mail.

theme: default

Comment 1

[WADA:World Anti-bad-Duping Agency]

> roaming profiles located on the Domain Server
Does it mean UNC(\\ServerName\Directry\SubDirectry) is used?
If yes, workaround is assingning a drive letter like local drive(Traditional
network drive method).

Mozilla/Thunderbird/Firebird still have some problems in using UNC format
resouces especialy in holding UNC type path information in Mozilla's control
files, such as prefs.js.
I think you can find some bugs by searching Bugzilla with word(not string) of
"unc", not only in summary field but also comment field, for product of
Mozilla-Browser, Mozilla-Mailnews, Thunderbird and Firebird.

Comment 2

[Theo Gantos]

I am wondering if anyone else has experienced the following in a Windows
environment:

Tbird is working fine on local user (windows) profile.

Then I logout of Windows, login as Admin and change to roaming profile or copy
local user to roaming profile on Windows primary domain controller.

When I login as the roaming user, neither Thunderbird nor Firefox work correctly
until I wipe the extensions folder and reload extensions from scratch.

Once extensions have been reloaded, no further problems are seen unless this
user logs in at a different computer, then again extensions must be reloaded.

Since this PDC is running on an Apple xServe, and automatically maps the home
folder to H:, I am thinking that extensions still use UNC format while the rest
of the code can use H:.

Comment 3

[Wayne Mery (:wsmwk)]

reporter writes "I have no way to test if the problem still exists in the current version"

Comment 4

[Wayne Mery (:wsmwk)]

Walt do you have ability to test this?

(In reply to WADA:World Anti-bad-Duping Agency from comment #1)

roaming profiles located on the Domain Server
Does it mean UNC(\ServerName\Directry\SubDirectry) is used?
If yes, workaround is assingning a drive letter like local drive(Traditional
network drive method).

Mozilla/Thunderbird/Firebird still have some problems in using UNC format
resouces especialy in holding UNC type path information in Mozilla's control
files, such as prefs.js.
I think you can find some bugs by searching Bugzilla with word(not string) of
"unc", not only in summary field but also comment field, for product of
Mozilla-Browser, Mozilla-Mailnews, Thunderbird and Firebird.

https://mzl.la/2HLah0z ( limited to containing prefs https://mzl.la/2TQDzCl )

Comment 5

[WaltS48 [:walts48]]

(In reply to Wayne Mery (:wsmwk) from comment #4)

Walt do you have ability to test this?

Sorry Wayne, unfortunately I do not.

Comment 6

[Wayne Mery (:wsmwk)]

Chiaki, with your extensive experience on the networking side, would you say this bug likely no longer exists?

(In reply to Wayne Mery (:wsmwk) from comment #4)

(In reply to WADA:World Anti-bad-Duping Agency from comment #1)

Mozilla/Thunderbird/Firebird still have some problems in using UNC format
resouces especialy in holding UNC type path information in Mozilla's control
files, such as prefs.js.
I think you can find some bugs by searching Bugzilla with word(not string) of
"unc", not only in summary field but also comment field,

https://mzl.la/2HLah0z ( limited to containing prefs https://mzl.la/2TQDzCl )

https://mzl.la/2KXkEya is somewhat better query -- with many fixed bugs