User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.5) Gecko/20031007 Firebird/0.7 Build Identifier: Mozilla Thunderbird 0.3 (20031013) When I open the program, everything seems fine, except for the cursor always being the hourglass. If I press Get Mail, nothing happens. The Stop icon is permanently colored. I know the mail setting are all correct. I tried to use the software using a test account with no roaming profiles or directory redirection and everything worked fine. So it must be this that is causing the problem. System: Windows XP Professional connected to a Windows 2000 Domain with accounts using roaming profiles located on the Domain Server and directory redirection for the My Documents and Appdata directories. Reproducible: Always Steps to Reproduce: 1. Setup an account with roaming profiles and directory redirection 2. Install Thunderbird 3. Run Thunderbird and setup mail account 4. Try to receive mail Actual Results: Nothing. Expected Results: Connect to the mail server and receive the mail. theme: default
> roaming profiles located on the Domain Server Does it mean UNC(\\ServerName\Directry\SubDirectry) is used? If yes, workaround is assingning a drive letter like local drive(Traditional network drive method). Mozilla/Thunderbird/Firebird still have some problems in using UNC format resouces especialy in holding UNC type path information in Mozilla's control files, such as prefs.js. I think you can find some bugs by searching Bugzilla with word(not string) of "unc", not only in summary field but also comment field, for product of Mozilla-Browser, Mozilla-Mailnews, Thunderbird and Firebird.
Severity: blocker → major
Summary: Can't do anything network related (e.g. receiving mail) when using roaming profiles → Roaming Windows profiles (not Mozilla roaming): Networking broken (e.g. receiving mail doesn't work)
I am wondering if anyone else has experienced the following in a Windows environment: Tbird is working fine on local user (windows) profile. Then I logout of Windows, login as Admin and change to roaming profile or copy local user to roaming profile on Windows primary domain controller. When I login as the roaming user, neither Thunderbird nor Firefox work correctly until I wipe the extensions folder and reload extensions from scratch. Once extensions have been reloaded, no further problems are seen unless this user logs in at a different computer, then again extensions must be reloaded. Since this PDC is running on an Apple xServe, and automatically maps the home folder to H:, I am thinking that extensions still use UNC format while the rest of the code can use H:.
reporter writes "I have no way to test if the problem still exists in the current version"
Summary: Roaming Windows profiles (not Mozilla roaming): Networking broken (e.g. receiving mail doesn't work) → Roaming Windows profiles (not Mozilla roaming): Networking broken (e.g. receiving mail doesn't work) for UNC path
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