224491 - erroneous "account already exists" message when adding mail account

Status: RESOLVED WORKSFORME

(SeaMonkey :: MailNews: Account Configuration, defect)

Description

[Dan Kalafus]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.5) Gecko/20031007
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.5) Gecko/20031007

I have six mail accounts defined. (Four are actual POPmail accounts, two are
dummy accounts to allow me to send mail "from" forwarding accounts.)  When I try
to add an additional account, I get an error saying that an account already
exists with that username and mail server.

I have checked over my existing accounts; there are some which use the same
username as my new account, but different mail servers; and there is one which
uses the same mail server, but a different username. NONE of them use the same
username/mail server combination.

This only happens with one specific username/mail server combination; I can't
replicate the problem with other usernames and servers.

Reproducible: Always

Steps to Reproduce:
1.
2.
3.

Actual Results:  
I get an error saying "An account with that user name and server name already
exists.  Please enter a different user name and/or server name."

Expected Results:  
Allow the creation of the new account!  If there is a conflict, it should tell
me WHICH mail account has the same settings, to make it easier to figure out
what is going on.

Comment 1

[Dan Kalafus]

Found several additional folders under my .../Application Data/Profiles/.../Mail
folder; these may have been left over from previous attempts at creating
accounts.  Several were empty or contained only empty mailbox files.  Deleted
these, restarted Mozilla, and was able to create the new account.

Comment 2

[Matthias Versen [:Matti]]

nothing changed in Mozilla = not fixed

Comment 3

[Matthias Versen [:Matti]]

wfm