Closed
Bug 225393
Opened 21 years ago
Closed 21 years ago
Windows 2000 crash may have destroyed a year's worth of email in Mozilla Mail (Mozilla 1.4)
Categories
(MailNews Core :: Profile Migration, defect)
Tracking
(Not tracked)
RESOLVED
INVALID
People
(Reporter: jasonrwalker, Assigned: sspitzer)
Details
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.5) Gecko/20031007 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.5) Gecko/20031007 For unknown reasons, Windows 2000 crashed on me earlier today. During the disk checking that occurs automatically on start-up, I did notice something about a few files in the Mozilla folder that "had errors" and were being "truncated." I've seen that happen before with other software, but nothing bad ever happened. Until now. Parts of my profile are gone, but others are still there. All of my bookmarks were saved, but my homepage and some of my settings were reset to the original defaults. My address book appears to be intact, but everything else about my profile - my email address, POP3 settings, reply to address, and most critically, a year's worth of emails received and sent, have vanished. I've seen upgraded to Mozilla 1.5. Perhaps this was a mistake - I was near panic, and thought that upgrading from 1.4 might, during the install, locate the missing data files and restore my profile back to normal. I feel like a world-class idiot for thinking that now, though it's likely that this wouldn't have really made a difference either way. In any event, my question is, is there any to recover all that lost data? I'm guessing this is a long-shot at best, but many of these emails were critical, and I need to respond to them. Please let me know as soon as you can. Cheers, Jason Reproducible: Didn't try Steps to Reproduce: 1. Simulate another Win2k crash? 2. Whilst Mozilla is running? Actual Results: Have no idea. Expected Results: Showed me all my old files as I had them.
Comment 1•21 years ago
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Try http://matti.no-ip.org/profile.txt (if you know how to copy files around). Send me a mail if you have additional question. If the files in profile/mails/Account/ are gone, you have lost your mails.. BTW: A Profile Backup is never a bad idea ! -> invalid (no bug because this is caused by a win2k crash and there are already bugs about mbox files import, Profile repair etc.)
Status: UNCONFIRMED → RESOLVED
Closed: 21 years ago
Resolution: --- → INVALID
Updated•20 years ago
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Product: MailNews → Core
Updated•16 years ago
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Product: Core → MailNews Core
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Description
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