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Windows 2000 crash may have destroyed a year's worth of email in Mozilla Mail (Mozilla 1.4)



MailNews Core
Profile Migration
15 years ago
10 years ago


(Reporter: Jason Walker, Assigned: (not reading, please use seth@sspitzer.org instead))


Windows 2000

Firefox Tracking Flags

(Not tracked)




15 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.5) Gecko/20031007
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.5) Gecko/20031007

For unknown reasons, Windows 2000 crashed on me earlier today.  During the disk
checking that occurs automatically on start-up, I did notice something about a
few files in the Mozilla folder that "had errors" and were being "truncated." 
I've seen that happen before with other software, but nothing bad ever happened.
 Until now.  Parts of my profile are gone, but others are still there.  All of
my bookmarks were saved, but my homepage and some of my settings were reset to
the original defaults.  My address book appears to be intact, but everything
else about my profile - my email address, POP3 settings, reply to address, and
most critically, a year's worth of emails received and sent, have vanished.  

I've seen upgraded to Mozilla 1.5.  Perhaps this was a mistake - I was near
panic, and thought that upgrading from 1.4 might, during the install, locate the
missing data files and restore my profile back to normal.  I feel like a
world-class idiot for thinking that now, though it's likely that this wouldn't
have really made a difference either way.

In any event, my question is, is there any to recover all that lost data?  I'm
guessing this is a long-shot at best, but many of these emails were critical,
and I need to respond to them.  Please let me know as soon as you can.


Reproducible: Didn't try

Steps to Reproduce:
1. Simulate another Win2k crash?
2. Whilst Mozilla is running?

Actual Results:  
Have no idea.

Expected Results:  
Showed me all my old files as I had them.
Try http://matti.no-ip.org/profile.txt (if you know how to copy files around).
Send me a mail if you have additional question.

If the files in profile/mails/Account/ are gone, you have lost your mails.. 

BTW: A Profile Backup is never a bad idea !

-> invalid (no bug because this is caused by a win2k crash and there are already
 bugs about mbox files import, Profile repair etc.)
Last Resolved: 15 years ago
Resolution: --- → INVALID
Product: MailNews → Core
Product: Core → MailNews Core
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