225990 - hang when mozilla tried to load quicktime

Status: RESOLVED EXPIRED

(Core Graveyard :: Plug-ins, defect)

Description

[Peter Kroll]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.5) Gecko/20031007
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.5) Gecko/20031007

When I surf to the url above and mozilla tried to load quick time mozilla hangs
and needs to be killed using the task manager. This is not reproducible 100% of
the time. When I go to the site after just opening the browser it works fine.
But if I've been surfing for 20 minutes and then visit the site mozilla hangs
when quicktime tries to load.
The quicktime I have is not up to date, I know this because when quicktime loads
successfully it asks me to check for updates.

Reproducible: Sometimes

Steps to Reproduce:
1. Start Mozilla 1.5 make sure you have quick time plugin installed and it's not
up to date.
2. Surf around the net try and load some big sites, give mozilla some hard work
surfing wise.
3. Then visit http://www.geocities.com/Hollywood/Star/6097/traci.htm

Actual Results:  
Mozilla hangs and needs to be killed using the task manager

Expected Results:  
Mozilla should load quicktime.

I belive I have:
QuickTime Plug-in 6.3

I check the about plugins page.

Comment 1

[Jon Henry]

I went to that page, and also experienced Mozilla hanging. After that, I loaded
the page in IE6 and was informed I needed to download some QuickTime upgrades. I
did, and now the page will load fine in Mozilla. I'm not sure whether this is a
problem in QuickTime or Mozilla. Clearly something is going wrong, since in
Mozilla I was never prompted to download updates.

Comment 2

[Charles N. Burns]

This seems to happen to me when Quicktime decides to suggest an update or an
additional download, which is most annoying in and of itself.
It is very easy for this window to be lost in the background when one clicks on
the browser, and until quicktime gets a response, all Firefox processes hang.
Thanks, Apple!
Firefox seems a tad flaky even after appeasing Quicktime. For example, tabs
sometimes refuse to open with CTRL-T.

Comment 3

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 4

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.