User-Agent: Opera/7.20 (Windows NT 5.1; U) [en] Build Identifier: 0.4a (20031110) Whenever I try to import my Oulook 2003 address book, Thunderbird crashes after about two thirds of the data is processed. Reproducible: Always Steps to Reproduce: 1. Tools -> Import 2. Address Books, OK 3. Outlook, Next Actual Results: Crashed. Windows gives the following Error Report data: ModName: import.dll ModVer: 1.6. 20031.11010 Offset: 0001bdbd.
In the address book view, a new address book called "Contacts" is created,b ut it is empty.
Just wanted to add that this happens to me with Outlook 98 as well. I can download and send mail, but I cannot import the Outlook 98 address book. Behavior the same. Using Thunderbird Release 0.4 downloaded today (Dec 6, 2003) on Windows 2000 Pro (SP4). Thanks, Brian. P.S. the below report is copied from Thunderbird forums, someone has the same crash with Outlook 2000. ============ Posted: Thu 4th Dec 2003 2:42am TB4rc2 crash on import Outlook address book Thunderbird crashes when I try to import my address book from Outlook. When restarting Thunderbird, it turns out an empty Address Book named "Contacts" has been created (this is the correct name btw). Problem is reproduceable and was also present with TB4rc1. I did set Outlook to be the default mail client (and have executed this procedure many times succesfully with pre 4 versions in combination with Outlook 2002). Versions involved: - Thunderbird 4 rc 2 - Outlook 2000 - Windows 2000 sp4 Misc info: - Error message is "thunderbird.exe has generated errors and will be closed by Windows..." - My Outlook Contacts contains 733 items =================
I figured out a bit more: I deleted all shortcuts to dates from my contacts and deleted the distribution lists as well, leaving only the contacts. Now it works!
Same problem with WinXP Professional w/SP1, running - Mozilla Thunderbird 0.4 (20031205). I deleted the 3 distribution lists I had and then was successful importing the Outlook 2003 adress book. Obviously it could not handle dist lists. Addresses and dist lists were originally created in Outlook 2000 (Win2k), imported to Outlook 2003 then to Thunderbird. Each failure creates a new empty "Contacts" addressm book.
*** Bug 230052 has been marked as a duplicate of this bug. ***
I too had this problem. A workaround I found was to first export the Outlook 2000 address book to Outlook Express. Then I was able to import from Outlook Express into Thunderbird with no problem.
Windows XP Pro SP1 with Outlook 2002 produces same error.
Any chance to get a Talkback ID here? Run the program components/talkback.exe in your Mozilla folder after sending the incident to get the ID.
This is probably a duplicate of bug 229401
Appears to affect Outlook 2000 as well.
I tried a simple case of a contact and a distribution list, and didn't have a problem. If anyone wants to e-mail me their Outlook.pst file, I have Outlook installed now, so I can try it. I think you can export your address book to a pst file, so you don't have to send me your whole outlook data file, but just the address book. Thx.
Assignee: mscott → bienvenu
this should be fixed in 1.7 now - empty distribution lists caused this, iirc.
Status: NEW → RESOLVED
Last Resolved: 15 years ago
Resolution: --- → WORKSFORME
or tbird .7
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