226453 - Crash while mail window is being opened from browser.

Status: RESOLVED WORKSFORME

(SeaMonkey :: MailNews: Message Display, defect)

Description

[Otto Koehn]

User-Agent:       Mozilla/5.0 (Windows; U; Win98; de-AT; rv:1.5) Gecko/20031007
Build Identifier: Mozilla/5.0 (Windows; U; Win98; de-AT; rv:1.5) Gecko/20031007

Occasionally chrash when opening Mozilla-Mail. Sometimes two- ot threefold, then
it works. Not noticed in versions earlier then Moz.1.5
Failure report as follows:
C:\PROGRAMME\MOZILLA1.5\BIN\MOZILLA.EXE verursachte einen
"Zugriffsverletzung" Fehler in Modul JS3250.DLL 
an 016F:6106D584.

Register
=========
EAX=FF91FF9D CS=016F EIP=6106D584 EFLGS=00010206
EBX=00000006 SS=0177 ESP=0065F50C EBP=0065F528
ECX=00000006 DS=0177 ESI=03003D59 FS=0D97
EDX=FD8844E7 ES=0177 EDI=0250F190 GS=0000

Byte an CS:EIP
===============
84 D5 06 61 6F 01 00 00 06 02 01 00 0C F5 65 00 

Stapelabbild
==========
0065F50C: 02608408 0112BE30 0065F764 78033238
0065F51C: FFFFFFFF 0065F55C 00000006 0065F5EC
0065F52C: 61059869 0112BE30 0250F190 00000021
0065F53C: 0068D428 02608408 0112BE30 6105B239

32-Bit-Anwendungen
==================
KERNEL32.DLL, C:\WINDOWS\SYSTEM\KERNEL32.DLL
KERNEL32.DLL, C:\WINDOWS\SYSTEM\KERNEL32.DLL
SPOOL32.EXE, C:\WINDOWS\SYSTEM\SPOOL32.EXE
MPREXE.EXE, C:\WINDOWS\SYSTEM\MPREXE.EXE
MCVSRTE.EXE, C:\PROGRAMME\MCAFEE.COM\VSO\MCVSRTE.EXE
KERNEL32.DLL, C:\WINDOWS\SYSTEM\KERNEL32.DLL
EXPLORER.EXE, C:\WINDOWS\EXPLORER.EXE
TASKMON.EXE, C:\WINDOWS\TASKMON.EXE
SYSTRAY.EXE, C:\WINDOWS\SYSTEM\SYSTRAY.EXE
DDHELP.EXE, C:\WINDOWS\SYSTEM\DDHELP.EXE
STIMON.EXE, C:\WINDOWS\SYSTEM\STIMON.EXE
HPZTSB04.EXE, C:\WINDOWS\SYSTEM\HPZTSB04.EXE
IMGICON.EXE, C:\PROGRAMME\IOMEGA\DRIVEICONS\IMGICON.EXE
MCVSSHLD.EXE, C:\PROGRAMME\MCAFEE.COM\VSO\MCVSSHLD.EXE
MCAGENT.EXE, C:\PROGRAMME\MCAFEE.COM\AGENT\MCAGENT.EXE
MCVSESCN.EXE, C:\PROGRAMME\MCAFEE.COM\VSO\MCVSESCN.EXE
CMGRDIAN.EXE, C:\PROGRAMME\NETWORK ASSOCIATES\MCAFEE SHARED
COMPONENTS\GUARDIAN\CMGRDIAN.EXE
FAMONHKW.EXE, C:\PROGRAMME\NETWORK ASSOCIATES\FIRST AID\FAMONHKW.EXE
FASMTMON.EXE, C:\PROGRAMME\NETWORK ASSOCIATES\FIRST AID\FASMTMON.EXE
RESMON.EXE, C:\PROGRAMME\NETWORK ASSOCIATES\FIRST AID\RESMON.EXE
FADSKMON.EXE, C:\PROGRAMME\NETWORK ASSOCIATES\FIRST AID\FADSKMON.EXE
CRASHMON.EXE, C:\PROGRAMME\NETWORK ASSOCIATES\FIRST AID\CRASHMON.EXE
FACPRMON.EXE, C:\PROGRAMME\NETWORK ASSOCIATES\FIRST AID\FACPRMON.EXE
KERNEL32.DLL, C:\WINDOWS\SYSTEM\KERNEL32.DLL
WMIEXE.EXE, C:\WINDOWS\SYSTEM\WMIEXE.EXE
MSTASK.EXE, C:\WINDOWS\SYSTEM\MSTASK.EXE
HPZSTATX.EXE, C:\WINDOWS\SYSTEM\HPZSTATX.EXE
MOZILLA.EXE, C:\PROGRAMME\MOZILLA1.5\BIN\MOZILLA.EXE
CMCP32.EXE, C:\PROGRAMME\NETWORK ASSOCIATES\FIRST AID\CMCP32.EXE


Reproducible: Sometimes

Steps to Reproduce:
1. Start System.
2. Start Mozilla 1.5
3. Click on Mail-icon as long as Starting picture is still loading (seems to
have influence, not sure, however).
4. First-Aid Crash-Monitor to show up. 
5. Close + restart Mozilla, return to step 1. In most cases it will work.
Actual Results:  
All works fine after 1 or 2 restarts.

Expected Results:  
Opened mail on first attempt to do so.

Comment 1

[Matthias Versen [:Matti]]

Do you installed an Mozilla Addon ?

Comment 2

[Andreas Kunz]

Otto, can you reproduce this crash with Mozilla 1.7b?
If so, please attach a Talkback ID (Talkback is included in the Installer version).
And: do you have any extensions installed?