22682 - M12 can't start

Status: VERIFIED FIXED

(SeaMonkey :: General, defect, P3)

Description

[lld.girard]

I'm using Windows 98 (French edition).
It is impossible to start M12.
I reboot on Windows NT (4.0 - French edition) and I have the same problem.
Here is the message I get :

MOZILLA a causé une défaillance de page dans
 le module JS3250.DLL à 015f:609c0537.
Registres :
EAX=140480d9 CS=015f EIP=609c0537 EFLGS=00010282
EBX=000000d0 SS=0167 ESP=0063f5dc EBP=0063f5e8
ECX=0000001a DS=0167 ESI=0063f83c FS=0f37
EDX=0063f8d0 ES=0167 EDI=00000000 GS=0000
Octets à CS : EIP :
88 18 0f b6 99 84 b5 9e 60 85 db 7e 1a 6a 00 56
État de la pile :
008e27d0 0063f83c 006f90e0 0063f6e8 609bdd7d 008e27d0 0063f83c 0000001a 008e27d0
0063f83c 006f90e0 0063f8c4 006e8bb0 0063f650 00000000 609d4d1d

I hope this could help.

didier

Comment 1

[John Morrison]

http://www.mozilla.org/projects/seamonkey/release-notes/m12-detail.html#WIN32_IN
STALL

 | Important: You must run the Seamonkey installer at least once when
 | installing M12. The installer updates some system DLLs that the zip file
 | cannot change. These updated system DLLs are necessary to prevent a crash
 | on launch of Seamonkey.

Have you run this installer? If not, you will get exactly the crash that you
note.

Comment 2

[lld.girard]

Solve by running Seamonkey installer (This soft is hard to find...)

Comment 3

[John Morrison]

[e-mail] : I agree [based on the number of similar bug reports]
that this requirement is not sufficiently clear, and it's also not clear enough
(apparently) which package need to download.

I am going to file a bug on this point -- the M13 Release Notes must make this
clearer.

Thanks for resolving this bug report. Marking VERIFIED.