User-Agent: Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.5) Gecko/20031007 I use Mozilla in a terminal server environment. I was using version 1.3 without issue until a few days ago. I upgraded to version 1.5 and now users are getting a message at the botton on the screen that reads: broadcaster id="Communicator:Workmode" In addition, The File and Edit menu commands are gone and none of the bookmarks work. This means I have no way of checking preferences within mozilla to look for problem areas. Reproducible: Always Steps to Reproduce: 1. Start mozilla 2. 3. Actual Results: Mozilla opens with the message broadcaster id="Communicator:Workmode" Expected Results: Should open and display the homepage.
When you upgraded to 1.5, did you install Mozilla to an empty directory or simply install over the old version? The installer should prompt you not to copy over an old version, but sometimes it happens anyway. Installing over previous versions without completely deleting the folder they were in first can sometimes lead to really bizarre circumstances like this. Also, does this happen with a compltely new profile too?
When I upgraded to Mozilla 1.5, I installed over the last version. Perhaps you are correct and the installation just didn't happen as it should have. Since some of the menu items are missing, I am unable to use the profile manager to create a new profile to answer the question. I will uninstall Mozilla and the delete the c:\program files\mozilla.org folder. Once I have reinstalled, I will report on whether this resolved the situation.
be sure that you don't delete the plugins subfolder and if that doesn't fix it but a new profile does, delete the the file Mozilla-Profile/chrome.rdf (or better move or rename it).
Well, I uninstalled mozilla, deleted the mozilla.org folder and the problem pesisted. Next I deleted the profile, created a new one, and the problem persisted. Lastly, I tried renaming the chrome.rdf file and still the problem persisted. Nothing so far seems to get rid of this problem. Any other ideas?
Do you also deleted c:\program files\common files\mozilla\ ?
No, I didn't delete the c:\program files\common files\mozilla\ directory. I decided to look at it and could not find it. Looks like Mozilla did not create the folder. I uninstalled yet again and reinstalled and now the c:\program files\common files\mozilla\ directory is where it should be. However, the original problem still exists. I just found an interesting quirk in the problem though. If I log into the same server using my login instead of one of the users, mozilla works fine. I have administrator rights on the server so the the problem must exist with the level of access. The earlier version of mozilla worked just fine regardless of the level of access ot the server. I hope this extra bit of info sheds some light on the problem.
I'm still kind of stumped on this bug. Did you by any chance install any foreign language packs on this copy of Mozilla (even British English or something like that)? I've been trying to find any similar bugs, and there's only a couple on file, all related to language packs being incompatible with a new version.
I did not install any foreign language packs at all. I ended up granting administrator rights to the user for the mozilla folder and the problem went away. This problem only existed after I upgraded to Mozilla 1.5. Once administrator rights to the mozilla.org folder are granted, the problem instantly goes away. Not the best solution but it worked.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 15 years ago
Resolution: --- → FIXED
Thank you for following up. I'm going to reopen the bug then mark it worksforme, since technically nothing was "fixed". Just a little housekeeping detail.
Status: RESOLVED → UNCONFIRMED
Resolution: FIXED → ---
Status: UNCONFIRMED → RESOLVED
Last Resolved: 15 years ago → 15 years ago
Resolution: --- → WORKSFORME
You need to log in before you can comment on or make changes to this bug.