228289 - netscape 4.x mail migration -- profile will not allow sent mail to be saved

Status: RESOLVED EXPIRED

(MailNews Core :: Profile Migration, defect)

Description

[Ryan Sinn]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.6b) Gecko/20031208
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.6b) Gecko/20031208

After migrating 10 machines to Mozilla 1.5 from Netscape 4.7 -- Sent Mail Folder
preference does not save in Account Settings.

After choosing the appropriate Sent Mail folder [or even selecting the default
radio box] and clicking OK -- the preferences are not saved.

If I create a new Mail Account, I can choose Sent folder options for this
account, but not the migrated Mail Account.

Here is a copy of the prefs.js file with all user/company information changed...


user_pref("browser.bookmark_columns_win", "v1 1 1:10000 2:2996 4:1999 3:1999");
user_pref("browser.bookmark_window_rect", "132,132,600,411");
user_pref("browser.bookmark_window_showwindow", 3);
user_pref("browser.bookmarks.added_static_root", true);
user_pref("browser.display.screen_resolution", 96);
user_pref("browser.download.dir", "T:\\install\\network\\browsers");
user_pref("browser.download.save_converter_index", 2);
user_pref("browser.download_directory", "H:\\");
user_pref("browser.search.defaultengine",
"engine://C%3A%5CPROGRA%7E1%5Cmozilla.org%5CMozilla%5Csearchplugins%5Cgoogle.src");
user_pref("browser.startup.homepage", "http://www.mozilla.org/");
user_pref("browser.startup.homepage_override", false);
user_pref("browser.startup.homepage_override.mstone", "rv:1.6b");
user_pref("browser.turbo.showDialog", false);
user_pref("browser.wfe.ignore_def_check", true);
user_pref("browser.wfe.show_value", 3);
user_pref("browser.window_rect", "0,0,1024,738");
user_pref("calendar.alarms.defaultsnoozelength", 60);
user_pref("calendar.alarms.emailaddress", "");
user_pref("calendar.alarms.eventalarmlen", 15);
user_pref("calendar.alarms.eventalarmunit", "minutes");
user_pref("calendar.alarms.onforevents", 0);
user_pref("calendar.alarms.onfortodos", 0);
user_pref("calendar.alarms.playsound", false);
user_pref("calendar.alarms.show", true);
user_pref("calendar.alarms.showmissed", true);
user_pref("calendar.alarms.todoalarmlen", 15);
user_pref("calendar.alarms.todoalarmunit", "minutes");
user_pref("calendar.categories.names",
"Anniversary,Birthday,Business,Calls,Clients,Competition,Customer,Favorites,Follow
up,Gifts,Holidays,Ideas,Issues,Miscellaneous,Personal,Projects,Public
Holiday,Status,Suppliers,Travel,Vacation");
user_pref("calendar.date.format", 0);
user_pref("calendar.event.defaultendhour", 17);
user_pref("calendar.event.defaultlength", 60);
user_pref("calendar.event.defaultstarthour", 8);
user_pref("calendar.previousweeks.inview", 0);
user_pref("calendar.servers.reloadonlaunch", false);
user_pref("calendar.timezone.default", "America/New_York");
user_pref("calendar.week.start", 0);
user_pref("calendar.weeks.inview", 4);
user_pref("custtoolbar.Browser.Location_Toolbar.position", 0);
user_pref("custtoolbar.Browser.Navigation_Toolbar.position", 1);
user_pref("custtoolbar.Messenger.Location_Toolbar.showing", false);
user_pref("custtoolbar.personal_toolbar_folder", "Personal Toolbar Folder");
user_pref("dom.disable_open_during_load", true);
user_pref("editor.author", "User");
user_pref("font.name.fantasy.x-western", "3 of 9 Barcode");
user_pref("general.startup.calendar", false);
user_pref("intl.accept_languages", "en,pdf");
user_pref("intl.charsetmenu.browser.cache", "windows-1252, UTF-8, ISO-8859-1");
user_pref("intl.charsetmenu.mailview.cache", "ISO-8859-1");
user_pref("ldap_2.prefs_migrated", true);
user_pref("ldap_2.servers.addressbook.description", "Old Addressbook");
user_pref("ldap_2.servers.addressbook.dirType", 2);
user_pref("ldap_2.servers.addressbook.filename", "impab.mab");
user_pref("ldap_2.servers.addressbook.isOffline", false);
user_pref("ldap_2.servers.addressbook.maxHits", 0);
user_pref("ldap_2.servers.addressbook.position", 4);
user_pref("ldap_2.servers.addressbook.replication.lastChangeNumber", 0);
user_pref("ldap_2.servers.history.filename", "history.mab");
user_pref("ldap_2.servers.history.replication.lastChangeNumber", 0);
user_pref("ldap_2.servers.infospace.csid", "UTF-8");
user_pref("ldap_2.servers.infospace.filename", "infospace.na2");
user_pref("ldap_2.servers.infospace.replication.lastChangeNumber", 0);
user_pref("ldap_2.servers.netcenter.csid", "UTF-8");
user_pref("ldap_2.servers.netcenter.filename", "netcenter.na2");
user_pref("ldap_2.servers.netcenter.replication.lastChangeNumber", 0);
user_pref("ldap_2.servers.pab.csid", "iso-8859-1");
user_pref("ldap_2.servers.pab.filename", "abook.mab");
user_pref("ldap_2.servers.pab.locale", "English_United States");
user_pref("ldap_2.servers.pab.replication.lastChangeNumber", 0);
user_pref("ldap_2.servers.pab4x.PalmCategoryId", 0);
user_pref("ldap_2.servers.pab4x.description", "Personal Address Book 4.x");
user_pref("ldap_2.servers.pab4x.dirType", 2);
user_pref("ldap_2.servers.pab4x.filename", "pab.na2");
user_pref("ldap_2.servers.pab4x.isOffline", false);
user_pref("ldap_2.servers.pab4x.locale", "English_United States");
user_pref("ldap_2.servers.pab4x.position", 3);
user_pref("ldap_2.servers.pab4x.replication.lastChangeNumber", 0);
user_pref("ldap_2.servers.user_directory_1.filename", "user_directory_1.mab");
user_pref("ldap_2.servers.user_directory_1.replication.lastChangeNumber", 0);
user_pref("ldap_2.servers.user_directory_1.uri",
"moz-abmdbdirectory://user_directory_1.mab");
user_pref("ldap_2.servers.user_directory_2.filename", "user_directory_2.mab");
user_pref("ldap_2.servers.user_directory_2.replication.lastChangeNumber", 0);
user_pref("ldap_2.servers.user_directory_2.uri",
"moz-abmdbdirectory://user_directory_2.mab");
user_pref("ldap_2.servers.user_directory_3.filename", "user_directory_3.mab");
user_pref("ldap_2.servers.user_directory_3.replication.lastChangeNumber", 0);
user_pref("ldap_2.servers.user_directory_3.uri",
"moz-abmdbdirectory://user_directory_3.mab");
user_pref("ldap_2.servers.user_directory_4.filename", "user_directory_4.mab");
user_pref("ldap_2.servers.user_directory_4.replication.lastChangeNumber", 0);
user_pref("ldap_2.servers.user_directory_4.uri",
"moz-abmdbdirectory://user_directory_4.mab");
user_pref("ldap_2.servers.verisign.csid", "UTF-8");
user_pref("ldap_2.servers.verisign.filename", "verisign.na2");
user_pref("ldap_2.servers.verisign.replication.lastChangeNumber", 0);
user_pref("mail.account.account1.identities", "id2");
user_pref("mail.account.account1.server", "server1");
user_pref("mail.account.account3.server", "server3");
user_pref("mail.accountmanager.accounts", "account1,account3");
user_pref("mail.accountmanager.defaultaccount", "account1");
user_pref("mail.accountmanager.localfoldersserver", "server3");
user_pref("mail.addr_book.sliderwidth", 142);
user_pref("mail.addr_book.sortby", 31);
user_pref("mail.addr_book.version", ".na2");
user_pref("mail.addr_book_window_rect", "0,0,498,300");
user_pref("mail.addr_picker.sliderwidth", 283);
user_pref("mail.compose.attach.dir", "C:\\Documents and
Settings\\user\\Desktop\\Weekly Reports");
user_pref("mail.compose_window_rect", "384,284,936,685");
user_pref("mail.default_sendlater_uri",
"mailbox://[e-mail]/Unsent%20Messages");
user_pref("mail.directory", "C:\\DOCUMENTS AND SETTINGS\\USER\\APPLICATION
DATA\\Mozilla\\Profiles\\user.name\\1faulj6l.slt\\Mail");
user_pref("mail.identity.id2.compose_html", true);
user_pref("mail.identity.id2.doBcc", false);
user_pref("mail.identity.id2.encryption_cert_name", "");
user_pref("mail.identity.id2.encryptionpolicy", 0);
user_pref("mail.identity.id2.fullName", "User Name");
user_pref("mail.identity.id2.organization", "Company");
user_pref("mail.identity.id2.reply_to", "");
user_pref("mail.identity.id2.sign_mail", false);
user_pref("mail.identity.id2.signing_cert_name", "");
user_pref("mail.identity.id2.useremail", "[e-mail]");
user_pref("mail.identity.organization", "Company Name");
user_pref("mail.identity.useremail", "user@company");
user_pref("mail.identity.username", "User Name");
user_pref("mail.pop_name", "username");
user_pref("mail.root.none", "C:\\DOCUMENTS AND SETTINGS\\USER\\APPLICATION
DATA\\Mozilla\\Profiles\\user.name\\1faulj6l.slt\\Mail");
user_pref("mail.root.pop3", "C:\\DOCUMENTS AND SETTINGS\\USER\\APPLICATION
DATA\\Mozilla\\Profiles\\user.name\\1faulj6l.slt\\Mail");
user_pref("mail.server.server1.ageLimit", 30);
user_pref("mail.server.server1.check_new_mail", false);
user_pref("mail.server.server1.daysToKeepBodies", 30);
user_pref("mail.server.server1.daysToKeepHdrs", 30);
user_pref("mail.server.server1.directory", "C:\\DOCUMENTS AND
SETTINGS\\USER\\APPLICATION
DATA\\Mozilla\\Profiles\\user.name\\1faulj6l.slt\\Mail\\pop.visi.com");
user_pref("mail.server.server1.hostname", "pop.mail.com");
user_pref("mail.server.server1.login_at_startup", true);
user_pref("mail.server.server1.numHdrsToKeep", 30);
user_pref("mail.server.server1.type", "pop3");
user_pref("mail.server.server1.userName", "username");
user_pref("mail.server.server3.directory", "C:\\DOCUMENTS AND
SETTINGS\\USER\\APPLICATION
DATA\\Mozilla\\Profiles\\user.name\\1faulj6l.slt\\Mail\\Local Folders");
user_pref("mail.server.server3.hostname", "Local Folders");
user_pref("mail.server.server3.name", "Local Folders");
user_pref("mail.server.server3.type", "none");
user_pref("mail.server.server3.userName", "nobody");
user_pref("mail.smtp.defaultserver", "smtp1");
user_pref("mail.smtp_name", "username");
user_pref("mail.smtpserver.smtp1.auth_method", 1);
user_pref("mail.smtpserver.smtp1.hostname", "smtp.mail.com");
user_pref("mail.smtpserver.smtp1.try_ssl", 0);
user_pref("mail.smtpserver.smtp1.username", "username");
user_pref("mail.smtpservers", "smtp1");
user_pref("mail.startup.enabledMailCheckOnce", true);
user_pref("mail.thread_columns_win", "v1 7 5:23 2:3332 4:23 1:3332 3:2000 6:1331
12:23 7:749 8:749 10:493 9:493");
user_pref("mail.ui.folderpane.version", 3);
user_pref("mail.wfe.addr_book.show_value", 1);
user_pref("mail.wfe.ignore_def_check", true);
user_pref("mailnews.2pane_show_toolbar", true);
user_pref("mailnews.3Pane_folder_columns_win", "v1 1 11:10000 10:1999 9:1999");
user_pref("mailnews.3pane_folder_width", 169);
user_pref("mailnews.3pane_show_toolbar", false);
user_pref("mailnews.3pane_thread_height", 554);
user_pref("mailnews.message_window_rect", "0,0,1001,695");
user_pref("mailnews.profile_age", 13);
user_pref("mailnews.quotingPrefs.version", 1);
user_pref("mailnews.thread_window_rect", "105,0,859,695");
user_pref("mailnews.ui.addressbook_results.version", 2);
user_pref("mailnews.ui.junk.firstuse", false);
user_pref("mailnews.ui.select_addresses_results.version", 2);
user_pref("mailnews.ui.threadpane.version", 4);
user_pref("mailnews.use_3pane", true);
user_pref("network.hosts.pop_server", "pop.mail.com");
user_pref("network.hosts.smtp_server", "smtp.mail.com");
user_pref("news.directory", "C:\\DOCUMENTS AND SETTINGS\\USER\\APPLICATION
DATA\\Mozilla\\Profiles\\user.name\\1faulj6l.slt\\News");
user_pref("news.thread_columns_win", "v1 6 5:23 2:3333 4:23 1:3333 3:1999 6:1333
12:23 7:749 8:749 10:499 9:499");
user_pref("prefs.converted-to-utf8", true);
user_pref("premigration.mail.directory", "C:\\Program
Files\\Netscape\\Users\\user_name\\Mail");
user_pref("premigration.news.directory", "C:\\Program
Files\\Netscape\\Users\\user_name\\News");
user_pref("privacy.popups.first_popup", false);
user_pref("privacy.popups.remove_blacklist", false);
user_pref("security.viewing_mixed", true);
user_pref("security.warn_submit_insecure", false);
user_pref("signon.SignonFileName", "69446472.s");
user_pref("taskbar.floating", false);
user_pref("taskbar.x", 634);
user_pref("taskbar.y", 5);
user_pref("timebomb.first_launch_time", "1069446317921875");
user_pref("wallet.SchemaValueFileName", "69446546.w");


Reviewing the prefs.js file after creating a new account would lead me to
believe the following options are missing from the prefs.js for the existing
account and the only way to add them is either:
1] create a copy of the migrated account and move migrated folders into it
2] add these lines to the prefs.js by hand for the migrated account information

user_pref("mail.identity.id1.draft_folder", "mailbox://[e-mail]/Drafts");
user_pref("mail.identity.id1.drafts_folder_picker_mode", "0");
user_pref("mail.identity.id1.fcc_folder", "mailbox://[e-mail]/Sent");
user_pref("mail.identity.id1.fcc_folder_picker_mode", "0");
user_pref("mail.identity.id1.stationery_folder",
"mailbox://[e-mail]/Templates");
user_pref("mail.identity.id1.tmpl_folder_picker_mode", "0");



Reproducible: Always

Steps to Reproduce:
1. Install Mozilla
2. Migrate Communicator Mail Account
3. Send Email

Actual Results:  
Emails are sent, but not stored locally.

Expected Results:  
Kept the Sent Mail preference during migration and allowed changes to be saved
to Sent Folder within the preferences.

Comment 1

[Ryan Sinn]

An update:

I've found that after you migrate a profile into Mozilla:

If you create a new Mail account within Mozilla, even if it's just a false
account full of junk information.

You can then edit the preferences of the migrated account.  After a new account
is created, it can be deleted and the ability to edit the migrated account still
remains.

Comment 2

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 3

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.