inbox deleted after i remove account



Mail Window Front End
14 years ago
10 years ago


(Reporter: Harrison Chen, Assigned: Scott MacGregor)


Firefox Tracking Flags

(Not tracked)




14 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.6b) Gecko/20031214 Firebird/0.7+
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.6b) Gecko/20031214 Firebird/0.7+

After I removed my e-mail account from the Thunderbird list, my
entire Inbox was deleted, but not any other messages in other folders.  I had
other non-comcast accounts active at the time.

Reproducible: Always

Steps to Reproduce:
1. Create an account.
2. Create another account.
3. Delete that account.

Actual Results:  
The inbox messages were deleted.  It was removed from the list/

Expected Results:  
Simply removed it from the list.

Comment 1

13 years ago
I have possibly a slightly different use case that is affected by this behavior.
 I had several accounts created.  On one of them, my account was deleted by the
administrator (left the firm).  Unfortunately, this triggered a modal dialog
everytime I did "Check All Mail."  So I removed the account, expecting the
folders (Inbox, Sent, etc.) to remain.  Oops!  

There should be a way to preserve mail from defunct accounts, while maintaining
the visual separation provided by dividing into multiple accounts.

As an aside, if there's any way to get my mailbox back I'd love to know.  

I love Thunderbird.  Great work!
QA Contact: front-end

Comment 2

10 years ago
=> incomplete (age + they seem to be gone)

in some (many?) cases you can get your inbox back after deleting an account.
check some recently closed bugs and appropriate article on
Last Resolved: 10 years ago
Resolution: --- → INCOMPLETE
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