QuickTime-Plugin 6.5 hangs on several websites!




14 years ago
12 years ago


(Reporter: HandD, Assigned: Peter Lubczynski)


Windows XP

Firefox Tracking Flags

(Not tracked)





14 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7a) Gecko/20031220
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7a) Gecko/20031220

I installed the latest QuickTime-Plugin, Version 6.5, but it doesn't seem to be
able to load on several websites like www.doom3.com or www.americasarmy.com!
Instead of showing me the animations or movies it only shows the broken QT-Logo.
Even on sites like www.doom3.com always QT tries to load instead of flash e.g.
which i have installed, too.

Reproducible: Always

Steps to Reproduce:
1. Go to www.doom3.com or www.americasarmy.com

Actual Results:  
Site is loading but instead of showing the QT-content I always see the QT-Logo
while QT is hanging.

Expected Results:  
Showing the QT-related animations or movies.

I tried a new profile - didn't work!
I tried the latest nightly build - didn't work!
I tried re-installing QT - didn't work!
I tried un-checking flash in the MIME-settings of QT - didn't work!
Bugzilla doesn't use QuickTime.  (That'd be fun to see. :)

I think you mean Mozilla Browser
Assignee: justdave → peterlubczynski-bugs
Component: Bugzilla-General → Plug-ins
Product: Bugzilla → Browser
Version: unspecified → Trunk
QA Contact: mattyt-bugzilla → nobody

Comment 2

14 years ago
I had a similar experience with flash 7.0 r14 on Mozilla/5.0 (Windows; U; Win98;
en-US; rv:1.7a) Gecko/20031220

Though I had a working flash installation, I was asked to download flash.
After changing Preferences/Privacy&Security/Images 
from: Accept images that come from the originating server only
to: Accept all images
and doing a reload the problem was solved.

BTW, the site was: http://www.stephenking.com/

Comment 3

14 years ago
It works for me on the sites you reported. Still I experienced that problem on
other sites.
As to the second question, you can manage the file types handled by quicktime
from its preferences. It seems being able to handle even flash animations, so
perhaps it registered to do so.

Comment 4

14 years ago
1. @ Dave: You're right, I mixed up something, sorry. I sure meant the Mozilla
Browser (Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7a) Gecko/20031220
AND Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.5) Gecko/20031007) but
on both builds I had the same problem.

2. @ Hermann: My settings in Preferences/Privacy&Security/Images always were
"Accept all images" but it still doesn't work.

3. I also completely re-installed Flash after un-checking the MIME-settings for
Flash in QT, rebooted my entire system but the problem still persists.

4. Gabriele, would you mind it to post the URLs on which YOU experienced the
same problem I have? Would eventually be helpful to the bugtracking people here...
Addingly www.castlewolfenstein.com comes up with the same problem for me, also
does www.nokia.de! If I click on the Flash-Tour within the product information
for the Nokia 6220 e. g. I see the QT-Logo again - hanging up QT - instead of
seeing Flash - that's so strange...

Comment 5

14 years ago
The latest flash is 7.0 r19. Try uncheck flash in quicktime. Hope this helps.

Comment 6

14 years ago
No, it doesn't help! Like I said before I already un-checked Flash in QT,
rebooted completely, then re-installed, rebooted completely again but without
any success!
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Last Resolved: 12 years ago
Resolution: --- → EXPIRED
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