Closed Bug 229502 Opened 18 years ago Closed 18 years ago
Mozilla How-to's / Frequently asked questions
Often Webmasters, network admin's need to point users to information on how to configure their browser (enable cookies, setup proxy server, etc. Mozilla.org should have an established set of pages in a perminant linkable (only one item per page) format that websites can link to. They should contain info for all platforms. The following is a good example (but in a somewhat obscure, inconsistant location): http://mozilla.org/editor/midasdemo/securityprefs.html But note it doesn't describe how to perform the function for all operating systems. The advantage of gathering these items, and creating a section on the site is very beneficial: Webmasters can easily point Mozilla users to necessary info, rather than writing hard to understand documents, and potentially incorrect info.... creating a web of conflicting info on the web. Users can quickly learn where to go for info. http://texturizer.net/firebird/ is a the best so far, is: http://texturizer.net/firebird/faq.html But it's not offical. I don't think large companies will be willing to link to an unofficial (but good) webpage describing how to enable cookies and such. The solution is a mozilla.org hosted series of pages documenting such common skills. That webmasters can easily find, and link to.
www.mozilla.org/catalog/end-user/ www.mozilla.org/start/1.6/faq/ and bug 178685 Robert, can you do a sample page of what you are looking for? Your bug description is kinda too general to tackle
Such as the links on the bottom half of <http://www.mozilla.org/docs/end-user/>? Since his pages are mentioned multiple times, CC'ing David Tenser.
>Such as the links on the bottom half of <http://www.mozilla.org/docs/end-user/>? Not quite. Take HIdden Prefs for example: http://www.geocities.com/pratiksolanki/ No explanation in simple easy to understand terms (like David Tenser's pages). It's hosted on Geocities (do you see a large company point users to a Geocities page?). Look at for example some Apple Articles http://docs.info.apple.com/article.html?artnum=32442 http://docs.info.apple.com/article.html?artnum=32454 http://docs.info.apple.com/article.html?artnum=32429 Searchable, consise, easy to read. Official. No doubt they are from Apple. Permalinked, and not going to disappear overnight. On a second note, documenting some well known bugs/differences from IE may cut down on dups in Bugzilla. Push end users to the Knowledgebase rather than let them drift to Bugzilla.
Ok, but pages like <http://www.mozilla.org/docs/end-user/keywords.html> are pretty good. We should probably find a way to move the Geocities page to m.o and update it to show <about:config>. CC'ing its author.
Exactly. That's a pretty good one. But they are unorganized, and all over. Look at the midas one in the first comment. Why is it over there? Mozilla.org needs one clear location for this (already existing, or created). The location should be indexed and searchable. It should be linkable. It should cover all platforms. It should be up to date. This is essential for Firebird 1.0. It's hard to push corporate users, and webmasters to support it officially, when the docs are so limited, and hard to find. I don't think this is a giant project. I think a majority of the info is out there already. It's a matter of gathering, sorting, sifting, updating, and putting together. We don't need to reinvent the wheel. We just need to get 4 wheels, put them on Mozilla.org so that they touch the ground, and hookup an engine to them. Then Mozilla can roll.
Resolved by Mozillazine :-D
Status: NEW → RESOLVED
Closed: 18 years ago
Resolution: --- → FIXED
Robert was referring to http://kb.mozillazine.org/.
Component: www.mozilla.org → General
Product: Websites → www.mozilla.org
You need to log in before you can comment on or make changes to this bug.