Create default standard IMAP folder if they do not exist



15 years ago
10 years ago


(Reporter:, Unassigned)


Firefox Tracking Flags

(Not tracked)




15 years ago
User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.5.1) Gecko/20031120
Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.5.1) Gecko/20031120

When Mozilla creates a new IMAP email account, it uses the Sent, Drafts, and
Templates folders on the IMAP server as the default location for sent messages,
draft messages, and message templates, respectively.  The problem is that
Mozilla does not make sure that these folders exist.

I don't know what IMAP software my ISP is using, but it does not automatically
create these folders.  Therefore, whenever I try to send mail, Mozilla fails
becauase it can't copy the message to the Sent folder.

The work-around is to either
1) Create these folders on the server.
2) Tell Mozilla to use Local Folders instead.

This bug can be a real problem for inexperienced users, but the dialog box
doesn't tell them what the real problem is.  I get some vague message about
failure sending email.

The solution, IMHO, is for Mozilla to either:
1) Create these folders on the server if they don't already exist.
2) Fall back to the Local Folders if the folders don't exist on the server.

Reproducible: Always

Steps to Reproduce:

Comment 1

15 years ago
Oops, typo.  "but the dialog box" should read "because the dialog box"

Comment 2

15 years ago
*** Bug 230106 has been marked as a duplicate of this bug. ***


15 years ago
Ever confirmed: true
OS: MacOS X → All
Hardware: Macintosh → All
Summary: Default folders for IMAP may not exist → Create default standard IMAP folder if they do not exist

Comment 3

15 years ago
This was fixed for Cyrus servers at bug 24667.  Which other servers still have
this problem?

Comment 4

15 years ago
24667 was fixed long before this bug report was opened, so obviously that fix
doesn't fix this problem.  I can't tell you what IMAP servers has this problem,
because I stated already, I don't know what IMAP server my ISP uses.

Are you saying this problem should not occur because it's already been fixed? If
so, then can you tell me which of my two proposed solutions was implemented?
Product: MailNews → Core

Comment 5

14 years ago
Creating special folders is still an issue. In some (Cyrus) setups it might even
be worth while creating your INBOX. A Cyrus IMAP account can be created without
an INBOX but the user, if succesfully authenticated, may create his own INBOX
folder, as long as the configuration of the site allows it (see
"autocreatequota" in imapd.conf).

Then not only the creation of INBOX.Trash, INBOX.Drafts, etc, by Mozilla is
needed but also INBOX itself.
sorry for the spam.  making bugzilla reflect reality as I'm not working on these bugs.  filter on FOOBARCHEESE to remove these in bulk.
Assignee: sspitzer → nobody
Filter on "Nobody_NScomTLD_20080620"
QA Contact: esther → composition


10 years ago
Product: Core → MailNews Core
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