230259 - Acrobat 6.0 Professional, Send (PDF) by Email for Review function does not allow access to the Address book for address lookup.

Status: RESOLVED EXPIRED

Description

[Joe]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.5) Gecko/20031007
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.5) Gecko/20031007

Opened PDF in Adobe Acrobat Professional 6.0, clicked  "File -> Send by Email
for Review -> To:," then the following error message occured: 

"Your e-mail client does not support accessing your address book through Acrobat."

Even after going to the Microsoft Windows Control Panel --> Internet Options -->
Programs Tab -->  Contact List selecting Address Book, the error still occured.
 As far as Acrobat knows, the e-mail client cannot import data from the Address
Book.  Other e-mail functions in Acrobat directly open the mail compose client,
thus bypassing the need for Acrobat to directly access the address book.  

Reproducible: Always

Steps to Reproduce:
1.clicked File
2.clicked Send by Email for Review
3.clicked the To: button

Actual Results:  
The following error message occured: 

"Your e-mail client does not support accessing your address book through Acrobat."

Expected Results:  
Opened the address book and delivered the selected address(es) to Acrobat "Send
by E-mail for Review" function.

Comment 1

[Bruce Wolfe]

Acrobat crashes when I try to send a doc through email (Messenger) and the same
goes for all versions of MS Office.


(In reply to comment #0)
> User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.5)
Gecko/20031007
> Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.5)
Gecko/20031007
> 
> Opened PDF in Adobe Acrobat Professional 6.0, clicked  "File -> Send by Email
> for Review -> To:," then the following error message occured: 
> 
> "Your e-mail client does not support accessing your address book through Acrobat."
> 
> Even after going to the Microsoft Windows Control Panel --> Internet Options -->
> Programs Tab -->  Contact List selecting Address Book, the error still occured.
>  As far as Acrobat knows, the e-mail client cannot import data from the Address
> Book.  Other e-mail functions in Acrobat directly open the mail compose client,
> thus bypassing the need for Acrobat to directly access the address book.  
> 
> Reproducible: Always
> 
> Steps to Reproduce:
> 1.clicked File
> 2.clicked Send by Email for Review
> 3.clicked the To: button
> 
> Actual Results:  
> The following error message occured: 
> 
> "Your e-mail client does not support accessing your address book through Acrobat."
> 
> Expected Results:  
> Opened the address book and delivered the selected address(es) to Acrobat "Send
> by E-mail for Review" function.

Comment 2

[Gervase Markham [:gerv] (not reading bugmail)]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
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Comment 3

[Gervase Markham [:gerv] (not reading bugmail)]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.