230532 - When replying to mail with multiple quoted replies only immediate reply is quoted if signature is not at bottom of message

Status: RESOLVED INVALID

(MailNews Core :: Composition, defect)

Description

[Dave Ellis]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.5) Gecko/20031007
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.5) Gecko/20031007

When replying to an email that contains mutliple quoted replies, if I place my
signature below my reply but above the previous quoted replies, then only my
immediate response will be quoted when replying.

This is comfusing on first read, but stick with me.  :o)

For example, if I compose the following message as a reply and place my
signature right under my reply but above the quoted text (rather than leaving it
at the bottom of the page) like in this example:

  In this message I will insert my signature on top below
  reply but above previous quoted replies.
  -Dave

  --
  Dave Ellis                  http://www.idt.com 
  Product Support Specialist  phone: [phone]
  
  Dave Ellis wrote on 01/09/2004 03:17 PM -0500 (EST):
  >
  > This is another reply quoting the first two messages.
  > -Dave
  > 
  > 
  > Dave Ellis wrote on 01/09/2004 03:17 PM -0500 (EST):
  >>
  >> This is the second reply quoting the first message.
  >> -Dave
  >> 
  >> 
  >> Dave Ellis wrote on 01/09/2004 03:16 PM -0500 (EST):
  >>>
  >>>
  >>> This is a test.
  >>> -Dave
  >>> 
  >>
  > 
 
I receive the email back to myself fine.  Now if I reply to this email, the
message I get back in my inbox is missing all but the last reply as in the
following:

  And now as expected, all but the last of the previously
  quoted replies disappear.
  -Dave

  Dave Ellis wrote on 01/09/2004 03:18 PM -0500 (EST):
  >
  > In this message I will insert my signature on top below 
  > reply but above previous quoted replies.
  > -Dave
  > 

This is a problem as in our corporate environment we are encouraged to keep the
complete quoted message thread intact in each email sent.


Reproducible: Always

Steps to Reproduce:
1.Send an email to yourself.
2.Reply to the first email.
3.Reply to the second email.
4.Reply to the third email, but this time place your signature below your
repsonse but above the previously quoted messages.

Note that it doesn't really matter how many quotes you have first, I just add a
few to make it obvious that quoted messages are being left out.

Actual Results:  
As described in the Details section.  I used these steps to generate the
examples I provided.

Expected Results:  
It should have kept the previously quoted messages in the reply regardless of
the positioning of the signature within the page.

And for extra bonus points, would also remove the signature upon replying once
more when it became redundent.


This bug / behaviour will make it harder to keep using Mozilla in our medium
sized corporate environment, and requires laborious cutting and pasting and then
typing in extra ">" marks to work around.

Comment 1

[Dave Ellis]

Oops, I left out the final step to reproduce this.
They should read as:

   Steps to Reproduce:
   1.Send an email to yourself.
   2.Reply to the first email.
   3.Reply to the second email.
   4.Reply to the third email, but this time place your signature
     below your repsonse but above the previously quoted messages.
   5.Reply to the fourth email.

Thanks,
-Dave

Comment 2

[krishna]

Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7a) Gecko/20040105
Works for me!

What I have done:


 The final reply

When everything is coming your way... you're in the wrong lane. 



Krishna wrote:

> The penultimate reply
>
>When everything is coming your way... you're in the wrong lane. 
>
>
>
> Krishna wrote:
>
>> Yet another reply
>>
>> Krishna wrote:
>>
>>> Reply to Test
>>>
>>> Krishna wrote:
>>>
>>>> Test mail 1
>>>>
>>>>-- 
>>>>When everything is coming your way... you're in the wrong lane. 
>>>>
>>>
>>>-- 
>>>When everything is coming your way... you're in the wrong lane. 
>>>
>>
>>-- 
>>When everything is coming your way... you're in the wrong lane. 
>>

Comment 3

[Mike Cowperthwaite]

I refer you to the long-suffering bug 62429, the fix for which is in place in 
1.6b and 1.7a-nightly builds.  See in particular bug 62429 comment 283 et seq.

The behavior you see is as designed and is very unlikely to be changed; 
therefore, this bug is invalid.

Presumably, you are manually pasting your sig into that location.  The more 
recent versions of the program provide an additional option to automatically 
insert the sig between the reply text (at the top) and the quoted text (at the 
end).  When this is done, the separation line for the signature is removed, to 
prevent this stripping from occurring.  Of course, this means the sig itself is 
not going to be stripped out either.

Comment 4

[Matt Seitz]

I'm sorry to see this bug declared invalid.  I am having this problem with mail
sent to me by others.  They are including quoted text below their signature. 
When I use Mozilla to reply, the quoted text below the signature is gone.  My
only workaround is to use Forward instead of Reply.

Comment 5

[Matt Seitz]

A similar bug (bug 216678) has been filed against Thunderbird.  It would be nice
if this could be fixed in both Mozilla and Thunderbird.