230725 - chef-lavan.co.il - videos don't work, can't see hand cursor on links

Status: RESOLVED FIXED

(Tech Evangelism Graveyard :: Hebrew, defect)

Description

[Tsahi Asher]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; he-IL; rv:1.5) Gecko/20031007
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; he-IL; rv:1.5) Gecko/20031007

the site blocks mozilla.

the site promotes a line of food products of Tnuva, one of the largest food
corporations in Israel.

Reproducible: Always

Steps to Reproduce:
1.enter http://www.chef-lavan.co.il/ in your location bar
2.press enter


Actual Results:  
you reach the message:
" The "White Chef" site supports Internet Explorer 5 or higher.
The browser you are currently using is incompatible with this site.
You may download the latest version of Internet Explorer here:
http://www.microsoft.com/ie."


Expected Results:  
see the web site

contact info:
[e-mail]

the company web site, tnuva.co.il, which has some problems of its own, has this
contact form, which may be available in IE
only:http://www.tnuva.co.il/site/he/tnuva.asp?pi=18

i received a complaint about this site from a mac user, with a screen shot,
hence the hardware/os = all/all

Comment 1

[Tsahi Asher]

one more thing: feel free to send them an evangalism letter. i'll be busy with
the 1.6 language pack release and won't be able to do it.

Comment 2

[Tsahi Asher]

the block was raised. most things now work, except for the video demonstrations.
close?

Comment 3

[Prognathous]

It's not just the videos. Some pseudo-links (onclick=document.location.href)
don't display a hand cursor. See the "מתכוני השבוע" section. Is this a known
Mozilla bug?

Prog.

Comment 4

[Eli Friedman]

They are using style="cursor: hand;" on the homepage, which only works in IE.

Fix for them: replace all occurences of "cursor: hand;" with "cursor: pointer;
cursor: hand;"  The links still work though.

Comment 5

[Tsahi Asher]

changing summary.

it appears to me that the videos are served by a third party: castup.net. we
should contact them about this problem.

Comment 6

[Tsahi Asher]

i sent them an email about the two problems described above, with a direct link
to comment 3.

Comment 7

[Chris Lawson (gone)]

Seems they've made the fix in comment 4. I don't know enough Hebrew to be comfortable confirming a video fix, but the one video I see on the home page seems to work OK.

Tsahi, do the videos seem to be FIXED to you?

Comment 8

[Tsahi Asher]

the video on the front page doesn't load in SM. i get an error message in the status bar, that a java applet failed to load. i also get a java error icon in the area of the video (a red X on a white square). in firefox, i get a black color on the same area, with the windows media player context menu if i right click on it. the videos on the Chef TV area (http://www.chef-lavan.co.il/tabid/82/Default.aspx) are Flash based, and work fine.

Comment 9

[Chris Lawson (gone)]

The video on the front page loads fine with the Flip4Mac plugin on Mac via this code:

<object id="dnn:ctr576:MediaPlayer_wmp" name="dnn:ctr576:MediaPlayer_wmp" width="245" height="150" application="application/x-mplayer2"><param name="src" value="http://www.chef-lavan.co.il/Portals/0/files/tv/ofir_5.wmv"><param name="autoStart" value="0"><param name="enableContextMenu" value="0"><param name="enabled" value="-1"><param name="fullScreen" value="0"><param name="invokeURLs" value="-1"><param name="mute" value="0"><param name="stretchToFit" value="-1"><param name="balance" value="0"><param name="currentPosition" value="0"><param name="playCount" value="1"><param name="rate" value="1.0"><param name="uiMode" value="none"><param name="volume" value="50"><embed id="dnn:ctr576:MediaPlayer_embed" name="dnn:ctr576:MediaPlayer_embed" width="245" height="150" type="application/x-mplayer2" src="http://www.chef-lavan.co.il/Portals/0/files/tv/ofir_5.wmv" pluginspage="http://download.microsoft.com/download/winmediaplayer/nsplugin/6.4/WIN98/EN-US/wmpplugin.exe" AutoStart="0" AutoSize="1" ShowControls="0" /></object>

If that's not working in Seamonkey or Firefox on Windows, that's probably a different bug. I don't think it's TE, because I don't see anything wrong with that embedding code.

Comment 10

[Tsahi Asher]

the video on the front page works fine now, with the WMP firefox plugin.