Closed
Bug 231114
Opened 21 years ago
Closed 21 years ago
Reply on email from <bugzilla-daemon@mozilla.org > gets lost.
Categories
(mozilla.org Graveyard :: Server Operations, task)
Tracking
(Not tracked)
RESOLVED
DUPLICATE
of bug 148554
People
(Reporter: eywitteveen, Assigned: endico)
Details
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.6) Gecko/20040113 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.6) Gecko/20040113 I received emails from bugzilla about the status of a certain bug. Then i wanted to add some information (since there were some questions), so i picked the email i've got with the question and hit the reply button to add the information which was needed. The email i send to bugzilla-daemon@mozilla.org was not showing up in the history of the bug, neither did i get an warning that i couldnt send this email. Personally i find this a really serious flaw, since the willing people can easily loose interrest in participating for solving a bug. Reproducible: Always Steps to Reproduce: 1. send a bugreport about mozilla 2. send a reply on the email you received from bugzilla-daemon@mozilla.org 3. email is lost Actual Results: the user is thinking that he / she send information to bugzilla, but nothing has really happend. Expected Results: One of the following results: *) Add the email to the history of the bug *) Give a clear notification in the email that you shouldnt reply *) use an reply to adress which indicates that reply-ing is not an option It demotivates users who are willing to track / help with solving a bug. I think this shouldnt be the case.
you aren't supposed to reply to the daemon, traditionally it has bounced. how precisely would you indicate that replying is not an option? (preferably without bloating the email)
Component: Bugzilla: Other b.m.o Issues → Server Operations
Comment 2•21 years ago
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||
*** This bug has been marked as a duplicate of 184554 ***
Status: UNCONFIRMED → RESOLVED
Closed: 21 years ago
Resolution: --- → DUPLICATE
Comment 3•21 years ago
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erf. wrong bug. when do we get that "confirm duplicate" dialog? ;)
Status: RESOLVED → UNCONFIRMED
Resolution: DUPLICATE → ---
Comment 4•21 years ago
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*** This bug has been marked as a duplicate of 148554 ***
Status: UNCONFIRMED → RESOLVED
Closed: 21 years ago → 21 years ago
Resolution: --- → DUPLICATE
Updated•9 years ago
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Product: mozilla.org → mozilla.org Graveyard
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Description
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