23132 - Can't log on to mail servers

Status: VERIFIED FIXED

(MailNews Core :: Backend, defect, P3)

Description

[cpratt]

Build ID: 2000010508
Platform: Linux

To reproduce:
- Start ./mozilla
- From the Tasks menu, choose Mail
- Assuming you haven't yet set up a Mail account, set one up now
- When it comes time to check your mail, enter the correct password

Result: After clicking OK, the program spins for a while. Eventually, you are
asked to enter your password again. That too fails; next, a dialog is shown that
reads 'Login failed'. Once dismissed, it is replaced again by the Enter password
dialog.

Comment 1

[lchiang]

POP or IMAP?

Comment 2

[cpratt]

I experienced the problem with IMAP; I believe granrose saw it with POP. I'll
look into it.

Comment 3

[cpratt]

Using POP the error message is different. It says 'Error getting mail password'.
Additionally, when setting up an account, you can no longer click into the
Password field.

Comment 4

[Jon Granrose]

I saw this w/IMAP.  I'm backing out rods changes and respinning to see if that
takes care of this.

Comment 5

[pmock]

Under IMAP, You can work around the problem if you modify your prefs.js file and
add the following statements:

user_pref("mail.server.server1.password", "enter_your_password");
user_pref("mail.server.server1.remember_password", true);

I haven't tried pop.
I tried this workaround on today win32 and linux builds.  Installing Mac at this
moment.

Comment 6

[cpratt]

Changing platform &c. to All (happens on Mac & Win32 as well).

Comment 7

[(not reading, please use [e-mail] instead)]

morse claims it was his checkins that broke this.

re-assign to him.

Comment 8

[lchiang]

per steve morse in the builds newsgroup:
Yep, it's my changes that did it.  If you back out my change to:

   commonDialog.js
   commonDialog.xul
   commonDialog.dtd

it will fix the problem.

Comment 9

[lchiang]

*** Bug 23138 has been marked as a duplicate of this bug. ***

Comment 10

[Jon Granrose]

the linux respin with rods and morse backed out appears to have fixed this one
(2000-01-05-12-M13).

Comment 11

[Stephen P. Morse]

Permanent fix is now checked in.  Previously I put in a temporary fix by simply
backing out my changes to commonDialogs.xul/js/dtd.  Now I restored those
changes but made a necessary change to nsCommonDialogs.cpp which should fix the
problem the correct way.

Comment 12

[fenella]

Linux Redhat 6.0 (2000-01-05-15-M13)
This problem has been fixed in the latest Linux build.
Wait for Win32 and Mac re-spin...

Comment 13

[pmock]

Verified as fixed on win, mac, and linux using the following builds:
ftp://sweetlou/products/client/seamonkey/windows/32bit/x86/2000-01-05-16-M13/sea
monkey32e.exe
ftp://sweetlou/products/client/seamonkey/unix/linux_glibc/2.2/x86/2000-01-05-15-
M13/netscape-i686-pc-linux-gnu.tar.gz
ftp://sweetlou/products/client/seamonkey/macos/8.x/ppc/2000-01-05-15-M13/NSMacIn
staller-M13.sea.bin

I can log successfully to my mail accounts (imap and pop).