231841 - MOZILLA intermittantly keeps causing an invalid page fault in module js3250.dll

Status: RESOLVED EXPIRED

(SeaMonkey :: General, defect)

Description

[yrret]

User-Agent:       Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.6b) Gecko/20031208
Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.6b) Gecko/20031208

Dear Sir;

	I am using Mozilla 1.6b and I keep getting a crash with the following message:

MOZILLA caused an invalid page fault in
module JS3250.DLL at 0177:0123c972.
Registers:
EAX=003d0068 CS=0177 EIP=0123c972 EFLGS=00010202
EBX=003d006c SS=017f ESP=0066eb20 EBP=0066ec68
ECX=00310020 DS=017f ESI=0368054c FS=120f
EDX=ffffffac ES=017f EDI=03e78d19 GS=0000
Bytes at CS:EIP:
8b 03 8b 40 04 24 f8 89 45 f4 8b 0b 8b 49 0c 89 
Stack dump:
00000000 03d77880 00000000 7800db11 78033250 ffffffff 0066eb74 780013c3 00000010
780013ac 00000010 00000000 0123a656 00000010 0123a8a8 00000000 


The file used with the program is :
js3250.dll  File version 4.0
c:\inet\mozilla.org\Mozilla
332k (339,968 bytes), 344,064 used

It's interesting, but because of the constant intermittant crashes, I downloaded
and tried both 
MozillaFirebird and Thunderbird.  But I like the regular mozilla a lot better.
The curious thing though is that both programs supposibly use the same file,
with MozillaFirebird's being slightly smaller in size.  All are version 4.0.
I tried replacing the one in Mozilla' place where it is used, and mozilla exits
right away after you try to start it up.  Curious because the one from
Thunderbird appears to be the same file?


js3250.dll  File version 4.0
c:\inet\thunderbird                    
332k (339,968 bytes), 344,064 used

js3250.dll  File version 4.0
c:\inet\MozillaFirebird
328k (335,872 bytes), 335,872 used

I put the origional one back, and am still dealing with the same intermittant
crashes.
Hope you can get this fixed soon, because I sure like your browser better that IE.

Hope this info helps.
[e-mail]


Reproducible: Sometimes

Steps to Reproduce:
1.just normal use  (problem is intermittant)
2.it does seem to happen a little more when I use the mail program.
3.




MOZILLA caused an invalid page fault in
module JS3250.DLL at 0177:0123c972.
Registers:
EAX=003d0068 CS=0177 EIP=0123c972 EFLGS=00010202
EBX=003d006c SS=017f ESP=0066eb20 EBP=0066ec68
ECX=00310020 DS=017f ESI=0368054c FS=120f
EDX=ffffffac ES=017f EDI=03e78d19 GS=0000
Bytes at CS:EIP:
8b 03 8b 40 04 24 f8 89 45 f4 8b 0b 8b 49 0c 89 
Stack dump:
00000000 03d77880 00000000 7800db11 78033250 ffffffff 0066eb74 780013c3 00000010
780013ac 00000010 00000000 0123a656 00000010 0123a8a8 00000000

Comment 1

[Matthias Versen [:Matti]]

Reporter:
IS this still a problem with recent Mozilla builds ?
If yes: Please provide a talkback ID from that crash !

Comment 2

[Roanan Hawes]

Attachment: Screenshot of the constant error I am getting

I recieve this error ALMOST every time I use Mozilla.

Comment 3

[Matthias Versen [:Matti]]

We need a talkback ID from that crash because the Windows error message doesn't
help.
Use a current Mozilla build with talkback (Mozilla1.7.7 or later) and the
talkback client should popup after Mozilla crashed. Send the report and after
that open Mozilla\components\talkback.exe manually to get the ID.

Comment 4

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 5

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.