231900 - Firebird cannot log on to SBC billing site if a user ID is entered

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Neil Parks]

User-Agent:       Mozilla/5.0 (Windows; U; Win 9x 4.90; en-US; rv:1.7a) Gecko/20040121 Firebird/0.8.0+ (scragz)
Build Identifier: Mozilla/5.0 (Windows; U; Win 9x 4.90; en-US; rv:1.7a) Gecko/20040121 Firebird/0.8.0+ (scragz)

As Paul Harvey would say, "Here is a strange!"

I cannot log on to the billing site of SBC telephone company using Firebird. 
Clicking the login button does nothing.  However, if no User ID is entered, then
clicking on the login button takes the appropriate action, bringing up an error
page and another login form.

The site works with MSIE, and the login page says that Netscape 6 is acceptable.



Reproducible: Always

Steps to Reproduce:
1.  Go to https://www05.sbc.com/MyAccount .

2.  Enter any user ID and password and click the login button.

3.  Nothing happens.

4.  Clear the user ID and password fields, and click the login button.

5.  This time a new page is loaded, stating that the user ID and password fields
were left blank.

Comment 1

[Jason Barnabe (np)]

WFM Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.6) Gecko/20040114
Firebird/0.7+.

Comment 2

[Samir L. Boulema]

WFM
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.6) Gecko/20040210 Firefox/0.8

Please try to reproduce this bug with a new build, and report back to us.

Comment 3

[Samir L. Boulema]

Marking as WFM. If you can still reproduce this bug with a new build, then
please reopen it.

Comment 4

[Jason Barnabe (np)]

Neils, this may be a problem in your profile. You can try going to your profile
(usually at C:\Documents And Settings\WindowsUserName\Application
Data\Phoenix\Profiles etc), opening signons.txt and find any entry relating to
your SBC account. Delete the text after the dot before the URL and up to and
including the next dot. If you need help doing this, you can e-mail me.