232674 - amsouth.com - site will not load

Status: RESOLVED FIXED

(Tech Evangelism Graveyard :: English US, defect)

Description

[Harold Spraker]

User-Agent:       
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7a) Gecko/20040129 Firebird/0.8.0+

only header for site loads

Reproducible: Always
Steps to Reproduce:
1.go to http:??ibank.amsouth.com
2.
3.

Actual Results:  
Header only loaded

Expected Results:  
Load

 the site completely

Comment 1

[Ronald Tilby]

Confirmed using Mozilla 2004013008 Nightly on Windows 2000.
Looks like bad browser sniffing.  This is probably an evangelism bug.

Comment 2

[Boris Zbarsky [:bzbarsky]]

Something funky here with the document.written subframes...

Comment 3

[Hermann Schwab]

I got some doubts about their browserchecking, see https://ibank.amsouth.com/
but have a look at the frameset:

<FRAMESET ROWS="103,0, *,25" border="0">
        <FRAME SRC="https://www.amsouth.com/title2002.asp" NAME="header"
SCROLLING=NO NORESIZE marginheight="0" marginwidth="0">
        <FRAME SRC="footer/empty.html" NAME="qif_temp" SCROLLING=NO NORESIZE
marginheight="0" marginwidth="0">

        <FRAME SRC="Frameset/FS_BODY_Dual_SignOn_800.html" NORESIZE NAME="Body"
marginheight="0" marginwidth="0">
        <FRAME SRC="footer/footer.html" NAME="footer" SCROLLING=NO NORESIZE
marginheight="0" marginwidth="0">
</FRAMESET>

https://www.amsouth.com/title2002.asp is loaded,
footer/empty.html, Frameset/FS_BODY_Dual_SignOn_800.html, footer/footer.html not.

Guess the URLs should be like this:
https://www.amsouth.com/footer/empty.html
https://www.amsouth.com/Frameset/FS_BODY_Dual_SignOn_800.html
https://www.amsouth.com/footer/footer.html

Comment 4

[Hermann Schwab]

sorry, had the wrong URL´s in the previous comment, these here should be working.

If somebody wants to start from scratch, start at
http://www.amsouth.com/index.asp and select at the left under
Products&Services/-Personal Finance in the expanding submenu Internet Banking Log-In

here are the links I wanted to give in my previous comment:

https://ibank.amsouth.com/footer/empty.html
https://ibank.amsouth.com/footer/footer.html

invisible, invoking other frames:
https://ibank.amsouth.com/Frameset/FS_BODY_Dual_SignOn_800.html

made with document.write:
https://www.amsouth.com/newmenu.asp?section=
https://www.amsouth.com/menu2002.asp
https://ibank.amsouth.com/Body/HTML_Workspace_DualSignOn_800.asp?width=800

Comment 5

[Mats Palmgren (inactive)]

Error: top.document.body has no properties
Source File: https://ibank.amsouth.com/Frameset/FS_BODY_Dual_SignOn_800.html
Line: 10

If I remove the offending script lines at the top of this URL the frames are
loaded properly.

-> TE

Comment 6

[Stefan Borggraefe]

*** Bug 237994 has been marked as a duplicate of this bug. ***

Comment 7

[Thomas Swan]

Perhaps this is an evangelism issue.  However, I'm curious as to why this does
not cause a problem in Firebird 0.8/Mozilla 1.6, but only in the newer nightly
builds.

Comment 8

[Thomas Swan]

Harold,

Something else is happening here.  I copied all of the local files down and the
page loads correctly.

top = window
top.document = the html document in the window
top.document.body = html document body

top.document.body *should* have properties all the time.  If top.document.body
doesn't have properties, something might be very wrong.

Comment 9

[Harold Spraker]

Page still does not load, If I use the IE View Extension in mozilla the page
will open.

Comment 10

[Thomas Swan]

It doesn't load from the website, but it does load from local files, if you pull
all of them down.  I'm starting to wonder if this has to do when variables are
visible and initialized.

The fact that top.document.body does not have any properties bothers me.

Comment 11

[R.K.Aa.]

This looks like a duplicate of bug 238626. The site loads just fine with a
current build.