233887 - cannot add search engines

Status: RESOLVED WORKSFORME

(Firefox :: Toolbars and Customization, defect)

Description

[Robert Harvey]

User-Agent:       
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.6) Gecko/20040210 Firefox/0.8

I don't know how all these other folk have had trouble with search engine order
- I can't add one at all.

If I pull down the little menu from the search device to "add engines" nothing
happens.

Reproducible: Always
Steps to Reproduce:
1. pull down littel menu from tiny arrow at end of icon in seach box
2. select "add engine"
3.

Actual Results:  
nothing

Expected Results:  
provided a method to add a seach engine

Comment 1

[PikeUK]

This is often a profile problem (for example one cause is Bug 230558), if you're
feeling brave you can fix it by deleting the file registry.dat in your
"Application Data\Phoenix" folder, if not create a new profile via the Profile
Manager in the Start Menu.

Comment 2

[Robert Harvey]

Well, Pike, that certainly fixed it.  I am slightly surprised that deleting
register.dat did not create a new profile, since the profile is referenced in
there, but what do I know, I'm only "an old boy from Lincolnshire".

Nothing else seems to have changed.  Wierd.

I'll change this to minor, since it is still a bug.  I won't change it to
"trivial" because I could not have fixed it without help.

Comment 3

[Jason Barnabe (np)]

How is it still a bug? Unless you can give some steps on how to break it again,
there's no bug here.

Comment 4

[Robert Harvey]

Really?
The software was behaving in a manner that required manual intervention and that 
needed advice from this list and it isn't a bug?

Pikey was able to say "This is often a profile problem" and it isn't a bug?  

Seems like a very defensive definition of "bug" to me.  There was me thinking 
you'd want to know if I was having trouble with the software. {:^}

Comment 5

[Jason Barnabe (np)]

The bug required a new profile to be fixed. Anyone who does a fresh install will
get a new profile and there will be no bug. So there's nothing really to be
fixed in the current version. Many bugs are solved by a new profile.

I don't fault you for filing a bug for this, but in the future please try using
a new profile first (http://texturizer.net/firefox/bugs.html). Also, the forums
at Mozillazine (forums.mozillazine.com) contain many people who can help you
whenever you have a problem.

Marking this worksforme.