Closed Bug 234019 Opened 20 years ago Closed 16 years ago

nifhcuhb.org - online banking login doesn't fully work

Categories

(Tech Evangelism Graveyard :: English Other, defect)

x86
Linux
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: downinthemine, Unassigned)

References

()

Details

User-Agent:       
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.6) Gecko/20040207 Firefox/0.8

The above listed URL is the login for my bank.  Pretty important stuff.  I
cannot log in at all.  I click enter, and nothing happens.  It is as if the
information is not transmitted to the site.  The login works with Firebird 0.7
and IE.

Reproducible: Always
Steps to Reproduce:
You cannot reproduce it without my login  sorry.


Expected Results:  
Let me login
Depends on: 169620
Andy, can you try making a fresh profile by starting Firefox with the -p switch?
I know I've had problems like the one you describe which have been solved by a
fresh profile.
No longer depends on: 169620
Reporter, have you tried with a recent build/clean profile?

If so, and you still cannot login, please keep this bug open (post another
comment saying what build you are using). If not, please resolve->WORKSFORME.
I also get this problem - HOWEVER - using FireFox 0.9.2 - just loaded AND

* url to HSBC Hong Kong @ http://www.hsbc.com.hk/hk/home/
- try to log into Internet Banking Business - the login page returns completely
BLANK - vs an ok login with IE v 6

* url to Westpac bank in Australia - works OK with FireFox .. URL
https://olb.westpac.com.au/ib/

These are both testable without completing the log-in sequence ..

Thanks
Tom (apms43@yahoo.com)

(In reply to comment #0)
> User-Agent:       
> Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.6)
Gecko/20040207 Firefox/0.8
> 
> The above listed URL is the login for my bank.  Pretty important stuff.  I
> cannot log in at all.  I click enter, and nothing happens.  It is as if the
> information is not transmitted to the site.  The login works with Firebird 0.7
> and IE.
> 
> Reproducible: Always
> Steps to Reproduce:
> You cannot reproduce it without my login  sorry.
> 
> 
> Expected Results:  
> Let me login

https://www.ebank.us.hsbc.com/servlet/com.hsbc.us.ibank.signon.Logon

I can log in with Firefox version 1.0.  But the moment I click on any link after
I have logged in, it drops my cookie and I have to login again.

I'm able to login and access all links with Gecko/20040206 Firefox/0.8 using
both WindowsXP and Windows 2000, as well as Internet Explorer 6.

- Brenton
Summary: Cannot log into online banking, works with all other browsers, including Firebird .7 → nifhcuhb.org - online banking login doesn't fully work
Heading to tech evangelism...
Assignee: firefox → english-other
Component: General → English Other
Product: Firefox → Tech Evangelism
QA Contact: english-other
Blocks: 124594
I can log into their demo just fine. The software appears to be the same as what Flagstar uses, and I have an account with Flagstar where I've never had any problems logging in. I'm going to mark this WORKSFORME.

Andy, if you continue to have issues with https://www.nihfcu.org/ , please feel free to re-open this bug and describe the problem in further detail.

Those of you having problems with HSBC, those are discussions for another bug. There are several HSBC bugs in the Tech Evangelism component, so I'll leave it to the reader to decide which one is most appropriate.
Status: UNCONFIRMED → RESOLVED
Closed: 16 years ago
Resolution: --- → WORKSFORME
Product: Tech Evangelism → Tech Evangelism Graveyard
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