234863 - When I open Tools > Options, FireFox crashes.

Status: RESOLVED WORKSFORME

(Firefox :: Settings UI, defect)

Description

[Erwin Verdonk]

User-Agent:       
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7a) Gecko/20040218 Firefox/0.8

When I open Tools > Options, FireFox crashes. I dont know what is wrong, I just
know it doesnt like me using the option panel ;-)

Reproducible: Always
Steps to Reproduce:
1.Goto the Tools menu
2.Choose Options
Actual Results:  
FireFox Crashes

Expected Results:  
Open the Options panel

Comment 1

[Tony Wilson]

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7b) Gecko/20040224 Firefox/0.8

Confirmed.  However, I do get one stage further.

The last option tab that I'd opened when it worked, was "Extensions" and I do
still get the options panel opening with this tab selected.  

I can select any tab apart from "General" with no problem.  

As soon as I select the "General" tab, Firefox crashes.

Comment 2

[Mike Connor [:mconnor]]

Works for me using Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7b)
Gecko/20040224 Firefox/0.8.0+

Please try installing into a new directory and creating a new profile, using the
MozillaFirebird.exe -p switch, and report your results here

Comment 3

[Ben Guthrie]

I get the same thing using win 98SE and my last night install.  I was going in
to try turning off tab related extensions because I was unable to close
individual tabs ( click box, cntrl/w, right click contex menu all fail.

I don't know if it will help, but here are the register dumps from 2 tries:

FIREFOX caused an invalid page fault in
module FIREFOX.EXE at 0197:0087affd.
Registers:
EAX=00000000 CS=0197 EIP=0087affd EFLGS=00010206
EBX=00dc620a SS=019f ESP=00ced404 EBP=00ced44c
ECX=023676f0 DS=019f ESI=00ced4d4 FS=28b7
EDX=009c87b8 ES=019f EDI=00ced670 GS=0000
Bytes at CS:EIP:
ff 60 0c 83 6c 24 04 04 e9 d9 ee ff ff 83 6c 24 
Stack dump:
0087a7e6 00ced4d4 00ced458 00ced4d4 00e1e470 7800b317 00000000 02367690 00dc5f0a
00000000 00000000 02367698 00e00084 02367698 00e143c8 00cee318 

FIREFOX caused an invalid page fault in
module FIREFOX.EXE at 0197:0087affd.
Registers:
EAX=00000000 CS=0197 EIP=0087affd EFLGS=00010202
EBX=00dc620a SS=019f ESP=00ced3c0 EBP=00ced408
ECX=02104600 DS=019f ESI=00ced490 FS=5cff
EDX=009c87b8 ES=019f EDI=00ced62c GS=0000
Bytes at CS:EIP:
ff 60 0c 83 6c 24 04 04 e9 d9 ee ff ff 83 6c 24 
Stack dump:
0087a7e6 00ced490 00ced414 00ced490 00e1e470 7800b317 00000000 02105cd0 00dc5f0a
00000000 00000000 02105cd8 00e0005c 02105cd8 00e143c8 00cee318 

Comment 4

[Mike Connor [:mconnor]]

*** Bug 235470 has been marked as a duplicate of this bug. ***

Comment 5

[Mike Connor [:mconnor]]

Out of those people seeing it, how many have the Tabbed Browser Extension 
installed?  I would like someone seeing this issue to at least try with a new 
profile and all extensions disabled, that should be easy enough to try.

Register dumps aren't much help, I'm really really looking forward to getting 
talkback in nightlies again.

Comment 6

[Tony Wilson]

(In reply to comment #5)

I was not using TBE.  However, I had originally extracted the first 20040224 zip
over the top of the install version.

I have now extracted the newer 200420224 zip into a new directory and it works
(using the old profile).  

Comment 7

[Tony Wilson]

Sorry, forgot to say that I'm now extremely happy with:

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7b) Gecko/20040224
Firefox/0.8.0+

Comment 8

[Mike Connor [:mconnor]]

oh, that'll do it for sure, that's fallout from splitting how prefs inherit from
the GRE.  We always recommend installing new builds into a clean directory for
that reason (the installer in 0.9 will actually do proper removal of potentially
conflicting files).  I have nightly install scripts that nuke the existing files
before extracting for that very reason.

Anyone else?

Comment 9

[Tadeu "Tcmjr"Junior]

WFM
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7b) Gecko/20040307
Firefox/0.8.0+ 

Comment 10

[Mike Connor [:mconnor]]

sorry for bugspam, long-overdue mass reassign of ancient QA contact bugs,
filter on "beltznerLovesGoats" to get rid of this mass change