235124 - copies & folders settings will not be saved

Status: RESOLVED DUPLICATE of bug 221386

(SeaMonkey :: MailNews: Account Configuration, defect)

Description

[Thomas Hainke]

User-Agent:       
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; de-AT; rv:1.6) Gecko/20040113

I guess this error is already relorted in your database (-> error 228164):

Copies & folders settings will not be saved. This problem first appread in my
Mozilla 1.5-installation. An update to the version 1.6 did not solve it.

It seems the the file prefs.js has been corrupted. (I solved this problem
removing the file prevs.js and re-entering the settings)


Reproducible: Always
Steps to Reproduce:
1. Replace the file prevs.js by the file ftp://ftp.nobody-software.de/prefs.js
2. Start the email-client
3. make some chanes to the copies & folders settings will not be saved
4. press OK
5. Enter the copies & folders settings again
6. You last changes will no longer be there

Actual Results:  
copies & folders settings could not be saved

Expected Results:  
copies & folders settings should be saved

Comment 1

[WADA:World Anti-bad-Duping Agency]

Your mail account2 definitions are as as follows ;

> user_pref("mail.account.account2.identities", "id47");
> user_pref("mail.account.account2.server", "server2");

> user_pref("mail.identity.id47.fcc_folder",
"mailbox://[e-mail]/Sent");

> user_pref("mail.server.server2.hostname", "127.0.0.1");
> user_pref("mail.server.server2.realhostname", "pop.t-online.de");
> user_pref("mail.server.server2.userName", "320028039550");

Your initial servername settings(hostname, pop.t-online.de) was changed to
127.0.0.1 by someone else.
Since Mozilla uses hostname and userName in internal-mail-path-name (
<mailbox://<hostname>@<userName>/<Folder_filename> ,
[e-mail]/Sent in fcc_folder ), this change causes problems.

Same changes were found on next account/server.
> user_pref("mail.account.account4.identities", "id3");
> user_pref("mail.account.account4.server", "server4");

See Bug 221386 (Manual change cases but McAfee SpamKiller case is also reported)

See also Bug 213300 for damages on mail related functions(Junk Mail Control,
Mssage filter and so on) by hostname/userName change by aniti-virus softwares. 
	   
Since your case is "127.0.0.1", this looks like change by McAfee's SpamKiller.
What anti-virus software do you use? 

Comment 2

[Thomas Hainke]

Yes, that's true, the problem first occured when I did the installation of
GData's 'AntiVirenKit 2004 professional'. It was recommented to act as a
proxy-server to add antivirus-protection to the POP3-mail-acounts of Mozilla.

Since it did not work the way it should work, I changed the changes AVK2004 did
on my Mozilla-mail-accounts on the mail-server-information back. Everything
worked again propperly, except the storeing of changes made on the copies &
folders settings. 

I changed every place in the settings where AVK2004's '127.0.0.1' was standing
in. It was not to see for me that '127.0.0.1' was still standing in other place.
May be Mozilla will get a function to find and repair such damages on the settings. 

Comment 3

[WADA:World Anti-bad-Duping Agency]

See Bug 213300 Comment #18 for recovery oeration.

Comment 4

[Mike Cowperthwaite]

*** This bug has been marked as a duplicate of 221386 ***