235909 - microsoft.com - Keyboard layouts never complete loading

Status: RESOLVED WORKSFORME

(Tech Evangelism Graveyard :: English US, defect)

Description

[Robert Emery]

User-Agent:       
Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.6) Gecko/20040113

Given the URL and selecting one of any number of keyboard layouts, IE6 displays
the layout in a separate window (after a brief loading period).  The new window
is also interactive.  Accessing the same URL with Moz 1.6, and choosing any one
keyboard, a new window appears, but it never completes loading.

Reproducible: Always
Steps to Reproduce:
1. Go to the URL referenced above.
2. Select a keyboard, say German.
3. A new windows appears labeled German Keyboard Layout.

Actual Results:  
One sees the message "Loading the keyboard layout, please wait..." within the
window, but the loading hangs and never completes.

Expected Results:  
The interactive keyboard layout should appear as it does in IE6.

Comment 1

[Robert Emery]

For the record, JavaScripts is enabled and www.microsoft.com was added to the
Allowed Sites for Popup Windows under Edit > Preferences > Privacy & Security.

Comment 2

[Boris Zbarsky [:bzbarsky, bz on IRC]]

Error: document.all has no properties
Source File: http://www.microsoft.com/globaldev/keyboards/kbdazel.htm
Line: 47

So the problem is that the site is carefully coded to only work in browsers that
support the IE-proprietary document.all property.

Comment 3

[Hallvord R. M. Steen [:hallvors]]

now at http://msdn.microsoft.com/en-us/goglobal/bb964651.aspx
This seems to work fine now
Mozilla/5.0 (Windows NT 5.1; rv:23.0) Gecko/20100101 Firefox/23.0