236099 - RCPT TO Syntax Error in Address, local-part of address for (FTGATE Pro mta) list subscription is quoted.

Status: RESOLVED FIXED

(Thunderbird :: Message Compose Window, defect)

Description

[Keith Macpherson]

User-Agent:       
Build Identifier: Mozilla Thunderbird 0.5 (Windows/20040207)

Any attempt to subscribe to a mailing list managed on the Floosietek FTGate Pro
MTA fails. The initial subscription request results in an automated confirmation
request generated by the MTA. The local-part of the email address returned by
the MTA for confirmation to join the list is of the format: 

sub=[list_name]=[my_local-part]$[my_domain_name]-dsn

This local-part is quoted when viewed in the preview window. The address does
not include the quotes when viewing the source of the message. Confirmation to
join the list is achieved by sending a reply to this address, that is, just
click reply and send.

The send fails and and ALERT message box appears with the contents:

An error occurred while sending email. The mail server responded: RCPT TO Syntax
Error In Address <"sub=ftgug=username$domainname-dsn"@ftgate.com>. Please verify
that your email address is correct in your Mail preferences and try again.

[OT]This error message is using the FTGate User's Group mailing list as an
example. However, their unsubscribe facility does not work. [/OT]

I am able to subscribe to the list from other mail and web clients. The process
also failed in the mail component of Mozilla 1.5.

We have a set up a mailing list address on our site that may be tested against.
Requests to join the list are sent to [e-mail], where the subject
is 'subscribe'.

Reproducible: Always
Steps to Reproduce:
1. Send an email to an address that is a mailing list on an FTGate Pro MTA.
Subject is subscribe. An example working link is
mailto:[e-mail]?subject=subscribe.
2. When a reply is received to confirm the subscription, click the reply button.
3. Click the send button, since there is nothing that needs to be added to the
message.

Actual Results:  
The 'Alert' error message dialogue pops up to alert the user the address is
invalid. The email cannot, as a consequence, be sent to confirm the subscription.

Expected Results:  
1. The email should be sent without any problem, the message saved in the
default FCC.
2. A new "Welcome to the list" message should be received in the inbox to
confirm the subscription.

I have done some checking on the Mozilla Forums, bugzila and the RFC's. It would
appear that according to the to the RFC822, the local-part that is generated by
the FTGate MTA is valid, and in fact shouldn't be quoted at all.

Hopefully this can be resolved quite easily.

Comment 1

[Keith Macpherson]

I'm now using TB 0.8, and noticed this bug seems to have been remedied. I did a
check last night against the mailling list mentioned in my previous post. The
expected result occurs and I'm able to subscribe to the list without a problem.

Thanks to the development team for repairing this. It would seem it's been
repaired without working on this bug filing. At least it's now compliant with
the RFC for the local-part of the email as generated by the FTGate MTA.

Thanks again!! This version is certainly rocking! My boss wants us to use
Outlook, but I've been holding out as long as poss. We'll see. TB just keeps
getting better!