Links on Shaws site launch helper app for HTML instead of displaying page

RESOLVED FIXED

Status

Tech Evangelism Graveyard
English US
RESOLVED FIXED
14 years ago
3 years ago

People

(Reporter: Scott I. Remick, Unassigned)

Tracking

Details

(URL)

Attachments

(2 attachments)

(Reporter)

Description

14 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.6) Gecko/20040206 Firefox/0.8
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.6) Gecko/20040206 Firefox/0.8

If you on one of the links on the Shaw's site (for example, "Online Circular"),
instead of displaying within the browser, a helper-app box pops up to download
the HTML file instead of displaying the page.

Reproducible: Always
Steps to Reproduce:
1. Browse to http://www.shaws.com/ (allow cookies)
2. Click on "Online Circular" link (under "Save")
3. Notice the box that appears

Actual Results:  
Get a box that says:

Opening index.html
You have chosen to open
index.html
from: http://blah blah
which is a: HyperText Markup Language
What should Firefox do with this file?

Expected Results:  
Page should just display normally.

Shaw's site won't work at all unless cookies are enabled, so make sure you
enable them for www.shaws.com before attempting to diagnose this. Tested w/
Firefox 0.8 on Win2K & XP, as well as Mozilla 1.4 on Win98 by several people (I
can confirm later w/ FF and Moz on FreeBSD but I think this enough to warrant a
"bug"). Could very well turn out to be a tech-evang issue but will wait until
someone can confirm one way or another.
confirming with win2k build 20040302
I will attach a Http log....
Assignee: general → darin
Status: UNCONFIRMED → NEW
Component: Browser-General → Networking: HTTP
Ever confirmed: true
QA Contact: general → httpqa
Created attachment 142940 [details]
Http log

This looke like a server problem :
content-disposition: attachment; filename=index.html

Comment 3

14 years ago
Created attachment 142943 [details]
HTTP  Headers only, 6 kb

short file with HTTP headers only, saved with extension LiveHTTPHeaders.
Mozilla/5.0 (Windows; U; Win98; en-US; rv:) Gecko/20040303

GET /servlet/portal/serve/content/public/save/online_circular/index.html
HTTP/1.1
...
Referer: http://www.shaws.com/
Cookie: WTID=471246-213613

GET
/servlet/portal/serve/content/public/save/online_circular/index.html?PORTAL_UN=guest&PORTAL_PW=guest
HTTP/1.1
...
Cookie: workplace=-1; session=null; WTID=471246-213613

GET /servlet/portal/serve/content/public/save/online_circular/index.html
HTTP/1.1
...
Referer:
http://www.shaws.com/servlet/portal/serve/content/public/save/online_circular/index.html?PORTAL_UN=guest&PORTAL_PW=guest

Cookie: session=Ih46wUhdBTAPYBg63533; workplace=-1; WTID=471246-213613

HTTP/1.x 200 OK
Date: Thu, 04 Mar 2004 20:46:16 GMT
Server: Apache/1.3.28 (Unix) mod_jk/1.2.0 PHP/4.3.2
Content-Language: en
content-disposition: attachment; filename=index.html
.....
Given those headers, we're doing the right thing.
Assignee: darin → english-us
Component: Networking: HTTP → English US
OS: Windows 2000 → All
Product: Browser → Tech Evangelism
QA Contact: httpqa → english-us
Hardware: PC → All
Version: Trunk → unspecified
fixed
Status: NEW → RESOLVED
Last Resolved: 9 years ago
Resolution: --- → FIXED
Product: Tech Evangelism → Tech Evangelism Graveyard
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