fidelity.com - sometimes can't type into SSN or Customer ID field with blinking cursor

RESOLVED WORKSFORME

Status

--
minor
RESOLVED WORKSFORME
15 years ago
3 years ago

People

(Reporter: mhd, Unassigned)

Tracking

Details

(URL)

(Reporter)

Description

15 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.6) Gecko/20040113
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.6) Gecko/20040113

Sometimes it happens when I go to the Fidelity home page, I can't type into the
first field, labelled SSN or Customer ID, even though the cursor is blinking.
Sometimes it does work.  I'm not sure exactly what to do to reproduce this.

Reproducible: Sometimes
Steps to Reproduce:
go to: http://www.fidelity.com
type 3 or any digit
Actual Results:  

it does not appear in the box

Expected Results:  
a 3 should appear in the box

this works always/reliably with Internet Explorer 6

I think I use tabs a lot -- maybe that's related

this is a secure page (https) -- when you go to http://www.fidelity.com, it send
you to https://www.fidelity.com

Comment 1

14 years ago
Conforming summary to TFM item 10 at 
http://www.mozilla.org/projects/tech-evangelism/site/procedures.html#file-new
Summary: sometimes can't type into SSN or Customer ID field with blinking cursor → fidelity.com - sometimes can't type into SSN or Customer ID field with blinking cursor

Comment 2

14 years ago
Mark, this appears to either have been a Mozilla bug that has been fixed since
1.6 or a bug on Fidelity's site which they have fixed. Please reopen if you can
reproduce this with a recent Mozilla 1.7.5 or Firefox 1.0 build.

Thanks, Bob
Status: UNCONFIRMED → RESOLVED
Last Resolved: 14 years ago
Resolution: --- → WORKSFORME
Product: Tech Evangelism → Tech Evangelism Graveyard
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