238809 - timeout when mail program try to connect to a pop/smtp server using isa proxy server

Status: RESOLVED INVALID

(MailNews Core :: Networking: POP, defect)

Description

[Francisco Bispo]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7b) Gecko/20040316
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7b) Gecko/20040316

the mail program tries to connect to the pop/smtp server using the proxy
configuration even told him to don´t use it with that host (pop3/smtp host)
in my network the web access is made using an ms isa server. however the
internal network has a lotus notes pop3/smtp server and the access to it does
not need the proxy. this setting is in the 'preferences/advanced/proxies/no
proxy for' option where the host name of the pop3/smtp server is in. if the
option 'direct connection to the internet' is marked instead of 'manual proxy
configuration' the mail program works normally. i think that it can reach the
pop server using the proxy and this cant do that then the timeout raises.

Reproducible: Always
Steps to Reproduce:
1.every time that i try to connect to the pop3/smtp server
2.
3.

Actual Results:  
the message 'timeout to connect to the server' appears

Expected Results:  
do not use the proxy for access the pop3/smtp server when it is indicated in the
preferences for it

Comment 1

[Christian Eyrich]

Hm, a proxy for POP/SMTP is only used if a proxy is entered in the SOCKS Host
field, not in others. Did you enter the proxy in this field? Is your web proxy a
SOCKS Host?
And in "no proxy for" you entered the same "text" as in the POP/SMTP Server Name
field? That means not an IP in one and a name in the other or so.

Comment 2

[Francisco Bispo]

well. this is not a bug. after removal of proxy information for socks protocol
and adding the server hostname/ip in 'no proxy for' input box, the mail program
reach the mail server normally. thanks

Comment 3

[Christian Eyrich]

> after removal of proxy information for socks protocol and adding the server
> hostname/ip in 'no proxy for' input box

If you only enter a proxy in HTTP or other non-SOCKS fields it's not necessary
to enter your mail server in "no proxy for".

Comment 4

[Christian Eyrich]

*** Bug 239950 has been marked as a duplicate of this bug. ***