Closed Bug 238926 Opened 21 years ago Closed 21 years ago

Junk Filter occasionally moves message to Trash even though not so configured

Categories

(MailNews Core :: Filters, defect)

x86
Windows 2000
defect
Not set
minor

Tracking

(Not tracked)

VERIFIED INVALID

People

(Reporter: jhg, Assigned: sspitzer)

Details

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.6) Gecko/20040113 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.6) Gecko/20040113 I have Mozilla configured to use POP and store all mail locally. The Junk Mail controls are configured to move junk to a folder named "Junk". About 5% of the mail that Mozilla identifies (and tags) as junk gets moved directly to the Trash folder (incorrect), while the other 95% goes, correctly, into the Junk folder. I have a number of other filters active but no filters are defined that move mail directly to the Trash. This problem seems to affect only junk-flagged messages, not messages handled by other user-defined filters. I have also double-checked that no filters point to missing folders. I have not been able to discern any pattern to which messages get mis- filed. This is not a problem with categorization: the messages *are* junk; just a problem with where the messages are moved to. A Bugzilla search on keyword 'trash' didn't turn up any obvious duplicates. Reproducible: Always Steps to Reproduce: 1. 2. 3.
I turned on junk filter logging and message filter logging and waited for another mis-file. I got four. All of them show up in the junklog where it says it moved the messages to the Junk folder. None of the messages are in the filterlog, so they are not being moved by filter rules.
In Junk Mail Controls, there is an option: [] Automatically delete junk messages older than [xx] days... If the mail arrives with a bogus date on it -- i.e. one that makes the message appear older than the age limit specified in that option -- then (perhaps; I don't know the exact sequencing here) the messages can be moved without appearing to have landed in the Junk folder.
Thanks, you were correct. I unchecked that setting, and it has stopped placing junk directly into the Trash folder. Changing to INVALID.
Status: UNCONFIRMED → RESOLVED
Closed: 21 years ago
Resolution: --- → INVALID
Status: RESOLVED → VERIFIED
Product: MailNews → Core
Product: Core → MailNews Core
You need to log in before you can comment on or make changes to this bug.