Closed
Bug 239231
Opened 21 years ago
Closed 21 years ago
Can't start Mozilla 1.6 after image restore
Categories
(SeaMonkey :: General, defect)
Tracking
(Not tracked)
RESOLVED
WORKSFORME
People
(Reporter: ekiczek, Unassigned)
Details
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.4) Gecko/20030624 Netscape/7.1 (ax)
Build Identifier: http://ftp.mozilla.org/pub/mozilla.org/mozilla/releases/mozilla1.6/mozilla-win32-1.6-installer.exe
I install Moz 1.6 and it works fine. I reboot the machine and use imaging
software (ZenWorks, which I've used many times before) to create an image of the
HD. I then wipe the HD and re-install the image.
After imaging, everything works fine EXCEPT Moz. The first time I try to run
Moz, it takes an abnormally long time for the splash screen to appear. Then I
get an Alert box with no message and two thin bars where OK and Cancel buttons
might be. These can be clicked, but nothing happens when I do so.
Moz then dies.
An uninstall and re-install cures this problem. I have tried imaging and
restoring the image on multiple machines.
The problem does not occur in Moz 1.5.
Reproducible: Always
Steps to Reproduce:
1. Install Moz 1.6
2. Image the PC, then restore the image
3. Launch Moz 1.6
Actual Results:
Moz, takes an abnormally long time for the splash screen to appear. Then I get
an Alert box with no message and two thin bars where OK and Cancel buttons might
be. These can be clicked, but nothing happens when I do so. Then Moz dies.
Expected Results:
Launched and initiated a browser screen.
The point of imaging software is that it creates an *exact* copy of the system
at a certain point. That said, there is no reason why Mozilla would not work
after restoring an image, *if* the image is created properly.
FWIW, Mozilla works fine after restoring TrueImage and Ghost images.
-> WFM
Status: UNCONFIRMED → RESOLVED
Closed: 21 years ago
Resolution: --- → WORKSFORME
Updated•20 years ago
|
Product: Browser → Seamonkey
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Description
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