240499 - Site rejected access, with Firefox but works as stated with IE.

Status: VERIFIED DUPLICATE of bug 236772

(Core :: Networking: Cookies, defect)

Description

[Hank Jones]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.6) Gecko/20040206 Firefox/0.8
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.6) Gecko/20040206 Firefox/0.8

Sir,

When trying to log on to http://localbill.sprint.com/ I receive the message:

Alert. Redirection limit for this URL exceeded. Unable to load requested page.
This may be caused by cookies that are blocked.

I called sprint to complain and for a bug fix or work around and was telephone
forwarded to 5 different people.  None of which even by the longest stretch of
imagination were any help at all. In typical Sprint style one of the finest
Larry, Curly & Moe-isms I have seen in years. 

The function worked as stated when I logged back in using IE (ugh).

Thanks for a producing an alternative to IE.

Hank Jones



Reproducible: Always
Steps to Reproduce:
1.access site http://localbill.sprint.com/
2.logon 
3.wait 3 min.

Actual Results:  
I receive the message:

Alert. Redirection limit for this URL exceeded. Unable to load requested page.
This may be caused by cookies that are blocked.


Expected Results:  
Granted access to my telephone bill.

Comment 1

[Mike Connor [:mconnor]]

Hank, if you can first off, check your cookie preferences to see whether you've
changed anything, and then check the Cookie Manager's Cookie Sites tab, to check
for any sites that are blocked from there.  Then please try the following steps
to create a cookie log for the login session, as I definitely don't have a valid
logon for Sprint's site.

http://www.mozilla.org/projects/netlib/cookies/cookie-log.html

Comment 2

[Frank Wein [:mcsmurf]]

*** This bug has been marked as a duplicate of 236772 ***

Comment 3

[Stephen Donner [:stephend] Not actively reading bugmail]

What's 'filefox'?