241877 - error message when opening homepage (entry point not found)

Status: RESOLVED EXPIRED

(Core :: XPCOM, defect)

Description

[Richard Bates]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7b) Gecko/20040421
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7b) Gecko/20040421

When opening homepage at http://www.comcast.net/home.html I get a repeating
error message (entry point not found).  After clicking on the error message 5 or
6 times  the page will open, but the message comes back when I click on certain
links on the page.

Reproducible: Always
Steps to Reproduce:
1.Open Mozilla which is set to my homepage at http://www.comcast.net/home.html
2.Error message (as described above)appears on blank page 
3.After removing, page opens and error message reappears when attempting links
on page

Actual Results:  
Homepage will open, but it is annoyance to continually x out error messages,
because if I don't x out error message page will not open.

Expected Results:  
The page should open without error messages.

Comment 1

[R.K.Aa.]

usually happens when mozilla is installed on top of a previous installation.
Can also be caused by outdated third party addons.

What exactly is the error message?

Comment 2

[R.K.Aa.]

Richard Bates: What is the text of the error message?

Does it for instance say:
"The procedure entry point ??0NS_ConvertUTF16toUTF8@@QAE@PBG@Z could not be
located in the dynamic link library xpcom.dll."

Comment 3

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
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Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 4

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.