242297 - Quicktime 6.5.1 and Mozilla 1.7rc1 Very buggy and unstable. [js_Mark] [nsFrame::IsVisibleForPainting]

Status: RESOLVED WORKSFORME

(Core Graveyard :: Plug-ins, defect)

Description

[Paul Bergsagel]

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.7a) Gecko/20040218
Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.7a) Gecko/20040218

I installed the latest Quicktime security update from version 6.5 to 6.5.1 .
Mozilla became unstable after this update. It would either quit unexpectedly or
cause a kernel panic. Mozilla's instability became worse afer I played an mpg4
using the quicktime plugin (not the external app [could not test using the
external app]). I downgraded to 1.7b from April 11 with little improvment. When
I downgraded to Mozilla 1.7a from Feb 21 Mozilla's stability returned and the
newly upgraded Quicktime plugin worked with Mozilla.

Reproducible: Always
Steps to Reproduce:
1.Play a quicktime file using the Quicktime plugin 6.5.1 using Mozilla 1.7rc1.
2.Mozilla will either crash as it plays the quicktime file or create an
instability within Mozilla so it will crash with in 1-10 minutes after the
quicktime file was played.
3. Sometimes while I am reading text on a web page the "spinning beach ball"
will appear within a few seconds Mozilla quits.

Actual Results:  
Before upgrading to Quiktime 6.5.1 I was using Moz 1.7b from April 11 and it was
stable. I had little issues with stability. After up grading to Quicktime 6.5.1
from 6.5 stability became a major issue with Mozilla. I repaired the hard drive
permissions and rebound the prebindings. I upgraded to Moz 1.7brc1 and Moz was
still unstable and would crash when/after using the quicktime 6.5.1 plugin.
Finally I downgraded to Mozilla 1.7b (Feb 21). Finally using version 1.7a
Mozilla was stable and plays the Quictime 6.5.1 content using the plug
perfectly. I have not had a crash in over 2 hours now. I used the same user
profile and did not create a new one.

Expected Results:  
Mozilla should not have become unstable or crashed with version 1.7rc1.

I have come to the conclusion that there is some incompatility between Mozilla
(1.7b (only tested Feb 21) and 1.7b rc1). I beleive that this instability began
after I upgraded to Quicktime 6.5.1 and before I played a Quicktime file, though
I am not sure.

Comment 1

[Paul Bergsagel]

Attachment: First crash log

This crash log has sections which are both similar and different from the next
crash log.

Comment 2

[Paul Bergsagel]

Attachment: second crash log

Comment 3

[Boris Zbarsky [:bzbarsky]]

Any chance of crash logs as plaintext?

Comment 4

[Paul Bergsagel]

Attachment: 1st crash file Plaintext

Comment 5

[Paul Bergsagel]

Attachment: 2st crash file Plaintext

Comment 6

[Paul Bergsagel]

I believe I have resolved this issue. I will reopen this bug again if the bug
reappears.

I resolved this bug by running the freeware utility program Onyx (a very good
utility all OS X users should download).

I ran Onyx and opened the Automate tab. I checked these options:
   -execute all maintainace scripts
   -delete internet caches and history
   -delete user caches files
   -delete system cache files
   -delete
      -archive logs
      -crash reporter
      -recent servers
      -core.xxx files

I shut down the computer (waited one minute) and restarted. All was fine with
Mozilla and Quicktime. No more unepected quits. Quicktime files play smoothly.
All is as it should be. :)

My conclusion is that MacOS X requires more maintenace than pre-OS X operating
systems. If this maintenace is neglected over time, the Operating System can
begin acting strangely. I you use OS X run a maintenace utility such as Onyx at
least once a month or suffer from an OS which may begin acting up.

I am closing this bug as WORKSFORME since this is very likely not a Mozilla bug
but rather an issue oresulting from my lack of OS X maintenace.