242362 - XML error when remotely scanning images as TIFFs with HP PSC 2500

Status: RESOLVED INVALID

(Firefox :: General, defect)

Description

[Jack Twilley]

User-Agent:       Mozilla/5.0 (X11; U; FreeBSD i386; en-US; rv:1.6) Gecko/20040304 Firefox/0.8
Build Identifier: Mozilla/5.0 (X11; U; FreeBSD i386; en-US; rv:1.6) Gecko/20040304 Firefox/0.8

The HP PSC 2500 series multifunction device has a network scanning feature.  I
am able to scan images as JPEGs, but when I attempted to scan an image as a
TIFF, this error message was displayed:

XML Parsing Error: not well-formed
Location: chrome://mozapps/content/downloads/unknownContentType.xul
Line Number 1, Column 1:

<funnycharacter>
^

The funny character which is displayed in the error message is a graphical
character resembling an upper case T rotated 90 degrees counterclockwise.

Reproducible: Always
Steps to Reproduce:
1.  Install and configure an HP PSC 2500 device.
2.  Connect to http://printer.name/ with Firefox.
3.  Select "Scan" from the left-hand frame.
4.  Select "TIFF" from the left-hand side of the center frame.
4.  Select the button marked "Scan" on the bottom edge.
Actual Results:  
After I performed the steps above, a new Firefox browser window appears, and
moments later, a small yellowish window with a title-bar of "firefox-bin" is
created, containing the error message described in "Details".

Expected Results:  
The version of Firefox I have on Windows -- Mozilla/5.0 (Windows; U; Windows NT
5.1; en-US; rv:1.6) Gecko/20040206 Firefox/0.8) -- asks me if I'd like to save
the image.

The Windows box mentioned above has the QuickTime plugin installed, which might
make a difference.  I don't think the Unix box does.

Comment 1

[Mike Connor [:mconnor]]

reporter,  can you get a newer version (either from the ports tree or whatever
you FreeBSD guys use, or build from CVS)? that's probably a build/packaging error, 

Comment 2

[Jack Twilley]

(In reply to comment #1)
> reporter,  can you get a newer version (either from the ports tree or whatever
> you FreeBSD guys use, or build from CVS)? that's probably a build/packaging
error, 

I followed the instructions to build and install Mozilla from CVS by mistake,
then followed the instructions to build and install Firefox (after deleting the
old CVS repository) and it works properly.

Comment 3

[Mike Connor [:mconnor]]

thanks for the quick response!