User-Agent: Opera/7.23 (X11; SunOS sun4u; U) [en] Build Identifier: Mozilla/5.0 (X11; U; SunOS sun4u; en-US; rv:1.5) Gecko/20031222 Opening mail component of Mozilla crashes entire application, without any core file being generated. I've looked for core files in the install directory, my home directory, and the current working directory at the time of starting Mozilla. Setting IMAP debug level to 5 shows no errors - last line in log is a successful message ending. Truss output shows no obvious reason for the failure - system call of crashing thread just prior to crash is a standard looking poll(). I don't believe that any change of configuration of my environment has occurred to have triggered this issue, and I have been using this version of Mozilla for some time now in this IMAP configuration. I am able to access my e-mail from a Windows 2000 machine using Outlook with IMAP without issues. Reproducible: Always Steps to Reproduce: 1. Start Mozilla mail component from command line or from browser component. 2. Wait for 'connecting' then 'authenticating' then 'looking for folders' messages to display in status area. 3. See 'opening folder' message in status area until crash occurs. Actual Results: Mozilla crashes from FLTBOUNDS fault resulting in SIGSEGV (SEGV_MAPERR) with no core file generated. Expected Results: Mail component finishes refreshing Inbox view and continues normal operation. End of truss output: seso2(richmead):7614$truss -aeful /opt/csw/bin/mozilla -nosplash -install -mail >~/working/moz.truss 2>&1 seso2(richmead):7615$cd working seso2(richmead):7616$tail -30 moz.truss 28018/2: poll(0xFDD0FC68, 3, -1) = 1 28018/2: read(33, " * 1 2 4 3 F E T C H".., 4096) = 4096 28018/2: write(6, "FA", 1) = 1 28018/2: read(33, " 9 - 4 6 5 [ 1 u - ".., 4096) = 4096 28018/2: read(33, 0x006654F4, 4096) Err#11 EAGAIN 28018/1: poll(0x002A2F10, 7, -1) = 1 28018/1: read(5, "FA", 1) = 1 28018/1: ioctl(4, FIONREAD, 0xFFBFCDEC) = 0 28018/6: lwp_park(0xFBC1F630, 0) Err#62 ETIME 28018/6: write(6, "FA", 1) = 1 28018/1: poll(0x002A2F10, 7, -1) = 1 28018/2: poll(0xFDD0FC68, 3, -1) = 1 28018/2: read(33, " " M E S S A G E - I D "".., 4096) = 4096 28018/2: read(33, " . c o m > ,\r\n M".., 4096) = 4096 28018/2: read(33, 0x0064E4D4, 4096) Err#11 EAGAIN 28018/1: Incurred fault #6, FLTBOUNDS %pc = 0xFF2B3FB8 28018/1: siginfo: SIGSEGV SEGV_MAPERR addr=0x00000000 28018/1: Received signal #11, SIGSEGV [caught] 28018/1: siginfo: SIGSEGV SEGV_MAPERR addr=0x00000000 28018/1: sigprocmask(SIG_SETMASK, 0xFFBFC40C, 0x00000000) = 0 28018/1: unlink("/home/richmead/.mozilla/richmead/1uv0bsm0.slt/lock") = 028018/1: _exit(11) 27991: waitid(P_PID, 28018, 0xFFBFCEC0, WEXITED|WTRAPPED|WNOWAIT) = 0 27991: ioctl(0, TIOCGPGRP, 0xFFBFCE7C) = 0 27991: ioctl(0, TCGETS, 0x000391D4) = 0 27991: waitid(P_PID, 28018, 0xFFBFCEC0, WEXITED|WTRAPPED) = 0 27991: stat64("core", 0xFFBFCAC0) Err#2 ENOENT 27991: brk(0x0003EF88) = 0 27991: brk(0x0003ED88) = 0 27991: _exit(11)
This is on Solaris 9, Generic_112233-11 on a Blade 1000...
same problem here in thunderbird Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.6) Gecko/20050320 Thunderbird/1.0.2 GNU/Linux Kernel 2.6.10 - Pentium III
I found the reason: it was an inaccessible sound device, so thunderbird wasn't able to play the new mail alert.
Good news - thanks!
This is an automated message, with ID "auto-resolve01". This bug has had no comments for a long time. Statistically, we have found that bug reports that have not been confirmed by a second user after three months are highly unlikely to be the source of a fix to the code. While your input is very important to us, our resources are limited and so we are asking for your help in focussing our efforts. If you can still reproduce this problem in the latest version of the product (see below for how to obtain a copy) or, for feature requests, if it's not present in the latest version and you still believe we should implement it, please visit the URL of this bug (given at the top of this mail) and add a comment to that effect, giving more reproduction information if you have it. If it is not a problem any longer, you need take no action. If this bug is not changed in any way in the next two weeks, it will be automatically resolved. Thank you for your help in this matter. The latest beta releases can be obtained from: Firefox: http://www.mozilla.org/projects/firefox/ Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html Seamonkey: http://www.mozilla.org/projects/seamonkey/
Given that it involved (apparently) a corrupted mbox, I doubt that I will be able to easily reproduce the issue... It seems to have occurred sometime after encountering the type of corruption that shows up as subject lines not matching the displayed message body and/or message body being either 'cut off' or including part of one message followed by the headers and body of the next message. Of late, I have been using Mozilla v 1.7 for Sun Java™ Desktop System, Mozilla/5.0 (X11; U; SunOS sun4u; en-US; rv:1.7) Gecko/20041221 and have encountered the first of the above issues once or twice, as well as a few 'hangs' of the browser compone (which also hung the e-mail component!) but a restart of the application seems to have resolved it each time. I have not (yet?) encountered the same type of corruption as what was occurring for this bug.
Seems that this hasn't happened again and the information given is apparently not enough to address the problem. --> incomplete
Status: UNCONFIRMED → RESOLVED
Last Resolved: 10 years ago
Resolution: --- → INCOMPLETE
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