242597 - POP3.ATTGLOBAL.NET refuses valid login attempt "INVALID LOGIN"

Status: RESOLVED INVALID

(MailNews Core :: Networking: POP, defect)

Description

[Jeffrey Race]

User-Agent:       Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.6) Gecko/20040113
Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.6) Gecko/20040113

Using identical valid login strings I can access 
my ATTGLOBAL.NET POP mail account via ATT's web interface
using the Mozilla browser, but when I enter the correct
string (cut-and-pasted to preclude typos) into the
appropriate fields of the Mozilla mail client, I am
repeatedly refused by ATT's POP3 server, complaining
"Sending of password did not succeed. Mail server
pop3.attglobal.net responded: directory status: INVALID
LOGIN"

Reproducible: Always
Steps to Reproduce:
1. Input <usinet.jrace> into AccounSettings/AccountName during configuration
2. Input <password> into password entry field when requested after keying
GetMessages
3. Get error

Actual Results:  
Tried again about 20 times.  

Expected Results:  
Successfully logged in

There are many login-problem bugs reported (e.g. 234421) but nothing
I can find precisely identical.

Comment 1

[Christian Eyrich]

I just inspected pop3.attglobal.net and it does only offer USER/PASS. That's the
default and is very uncritical - normally.

"usinet.jrace" is your username, different from your mailaddress?
Did you already try "[e-mail]" or "[e-mail]" as
username?

Is Mozilla the only client having problems, resp. did you already try others?

Comment 2

[John W. Kennedy]

FWIW, I am an attglobal.net user. The "usinet." prefix on the user ID is proper
for some purposes (attglobal.net offers other services than ordinary ISPing,
such as extranets; the "usinet." narrows it down to the set of US ISP accounts),
but the POP server doesn't want it. So I'd put this down to user error.

Comment 3

[Jeffrey Race]

Misoperation actually resulted from a different problem.  Close this report