242722 - realplayer plug-in hangs on clicking javascript video link

Status: RESOLVED WORKSFORME

(Plugins Graveyard :: RealPlayer (Real), defect)

Description

[Rajneesh Hegde]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7b) Gecko/20040421 MultiZilla/1.6.3.1d
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7b) Gecko/20040421 MultiZilla/1.6.3.1d

Please see the following fields for details.
The realplayer plug-in info is as follows:
    File name: nprpjplug.dll
    6.0.12.687
MIME Type       application/vnd.rn-realplayer-javascript
Description 	RealPlayer Version Plugin
Suffixes        rpj

Reproducible: Always
Steps to Reproduce:
1. Open the URL mentioned.
2. Click on any of the six (high band-width) video links.


Actual Results:  
The realplayer plug-in gets launched and immediately hangs. The rest of the
browser becomes either unresponsive or very sluggish.
If I try to exit Mozilla, the windows are killed but the mozilla process is
still left running (as viewed in TaskManager).

Expected Results:  
Display the video

I get a similar response with the realplayer plug-in uninstalled (in which case,
it's the Windows media player plug-in that hangs.) The bug was present in
Mozilla 1.5 and 1.6 too. Firefox 0.8 is able to display the video.
Since Mozilla does not crash, the Talkback Agent is not activated. I'll attach
the relevant html snippet.

Comment 1

[Rajneesh Hegde]

Attachment: html snippet for the bug

Comment 2

[Boris Zbarsky [:bzbarsky]]

*** Bug 242720 has been marked as a duplicate of this bug. ***

Comment 3

[Boris Zbarsky [:bzbarsky]]

> Mozilla 1.5 and 1.6 too. Firefox 0.8 is able to display the video.

Firefox 0.8 and Mozilla 1.6 have identical plugin code.  Further, the movies
work fine in a current Linux build.

Is this a problem without Multizilla installed?

Comment 4

[Rajneesh Hegde]

> Firefox 0.8 and Mozilla 1.6 have identical plugin code.  Further, the movies
> work fine in a current Linux build.
> 
> Is this a problem without Multizilla installed?

yes, it had occured to me, so I'd reproduced it without multizilla too, although
that was with Mozilla 1.6 (not sure if I did the same with 1.7b); will try that
again and report. sorry for the duplicate posting; Mozilla had stopped to
respond after I'd clicked submit on that bug (I'd tried that movie in that
session too), so I thought that it hadn't been filed the first time around.
thanks for your time,
Rajneesh.

Comment 5

[u63580]

This is WFM, Win2k 1.7rc1 and FireFox 20040426 

Comment 6

[Rajneesh Hegde]

I just made a clean install of Mozilla build id 2004042109 (without multizilla
or any other extension); the browser still hangs.

Comment 7

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 8

[u63580]

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b5) Gecko/20051006
Firefox/1.4.1

WFM