243762 - Macromedia Flash plugin does not retrieve when user clicks on an icon as prompted.

Status: RESOLVED WORKSFORME

(Core Graveyard :: Plug-ins, defect)

Description

[pan]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7b) Gecko/20040421
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7b) Gecko/20040421

User is prompted to retrieve Macromedia Flash plugin by clicking on an icon, but
when the icon is clicked, the plugin does not retrieve.

Reproducible: Always
Steps to Reproduce:
1. Go to http://www.candystand.com/
2. If user has not installed the Macromedia Flash plugin already, s/he will be
prompted to click an icon ("Click here to get the plugin").
3. Click on icon.
4. Wait until you conclude that nothing has happened.
Actual Results:  
Lots of time passed, but nothing happened.

Expected Results:  
The plugin should have downloaded, and then user should have been able to
install it.

Comment 1

[Mitchell Baker]

I know chofmann is looking into these, so sending this his way

mitchell

Comment 2

[chris hofmann]

getting this into the better product/component categories

Comment 3

[chris hofmann]

trix, can you make sure that plugins are still downloading and installing from
the plugin puzzle piece when they are not installed?

Comment 4

[trix supremo]

works for me. the plugin retrieval at http://www.candystand.com takes you
directly to the Flash download page on Macromedia's site.  Verified using
nightly build win32 moz 1.8a 20040516 and win32 moz 1.6 20040113.

the redirect is relative to how the .SWF was written.  sometimes flash files are
written incorrectly pointing to invalid addresses for retrieval.

since its working with multiple versions of moz, the assumption here is that the
SWF file might be been rewritten.

Comment 5

[OstGote!]

Feel free to reopen if you can reproduce the problem with current builds.