Closed Bug 243924 Opened 20 years ago Closed 13 years ago

Long delay before messages are rendered

Categories

(SeaMonkey :: MailNews: Message Display, defect)

x86
Windows XP
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: eyalroz1, Unassigned)

References

Details

(Keywords: testcase-wanted)

Attachments

(2 files)

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8a) Gecko/20040513
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8a) Gecko/20040513

For the last two weeks or so I've been experiencing delays from the moment I
click a message in the message list to the moment it is rendered in the message
display pane. This was not the case previously. My box is reasonably fast
(Athlon 1400 MHz = 1600 XP ; 256 MB memory). I do not see a spike in CPU usage,
though... weird. This happens for both RTL and LTR messages. I managed to screen
capture one particularly nasty delay in which a message began to be rendered and
then just stopped for a while (see screenshots).

This does not happen for all messages all the time. Sometimes when I return to
the same message it renders fast, normally. Other times it does not.

Reproducible: Sometimes
Steps to Reproduce:
Attached image Delay in mid-rendering
Attached image Rendered message
More info:

- this happens for both text and HTML messages
- delay is about 1 - 1.5 seconds
- this bug may be, but probably isn't, related to bug 200054
Does the problem occur with a freshly created profile? is it reproducible with
other Mozilla versions (e.g. 1.6 or 1.7RC2)?

Prog.
(In reply to comment #4)
> Does the problem occur with a freshly created profile? 

Yes.

> is it reproducible with
> other Mozilla versions (e.g. 1.6 or 1.7RC2)?

With 1.7RC2 - no.
Ok, I would like to reproduce this bug. So just to be sure, all I have to do is
use the latest trunk build to read my mail?

Prog.
Uh... I... guess so... although I would think if this were more wide-spread
someone would have reported it by now. So maybe it does relate to my personal
configuration somehow.
Looks like bug 242856 to me.
Depends on: 242823
WFM on Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8a) Gecko/20040513 -
I downloaded the last build of the 13th, which should be pretty close to the one
you're using.

Can you narrow down this slowdown to rendering rather than to communication with
the server?

Prog.
It's easily seen (by me, anyway) by simply switching between the various Message 
Body As modes.  Also View|Source.  Boris' suggested dupe is doubtless correct.
Product: Browser → Seamonkey
(In reply to comment #7)
> Uh... I... guess so... although I would think if this were more wide-spread
> someone would have reported it by now. So maybe it does relate to my personal
> configuration somehow.

This logic doesn't hold.  I wrote a similar bug a few YEARS ago.  I suggested
that Mozilla (and now TB) should at least clear the message pane until the
message is displayed.  I often cannot tell when the body matches the selected
message.
Assignee: sspitzer → mail
This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/
This bug is a daily annoyance.  It happens on several computers, across all
platforms, and across all servers.

I got a message today that said, "This bug has had no comments for a long time.
Statistically, we have found that bug reports that have not been confirmed by a
second user after three months are highly unlikely to be the source of a fix to
the code."

Just because nobody else has said, "me too," doesn't make it a non-issue! 
Please fix this bug!  It has been outstanding for too long!
Status: UNCONFIRMED → NEW
Ever confirmed: true
did anyone still see this in SM 1.1?  (not interested in 2.0 - that has new potential problems that we don't want to conflate)

testcase is lacking
Keywords: testcase-wanted
Whiteboard: [closeme 2011-03-21]
No response to requested information. Closing as incomplete report.
Status: NEW → RESOLVED
Closed: 13 years ago
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2011-03-21]
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