244155 - junk mail controls stopped working when an account was deleted

Status: RESOLVED EXPIRED

(MailNews Core :: Filters, defect)

Description

[Charles Rennolet]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7) Gecko/20040514
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7) Gecko/20040514

I had two accounts. Originally, junk mail was set up on the first.  That was
deleted.  When I tried to set up junk mail controls on the second, it would not
let me make changes (they disappeared with the dialog.)  I "fixed" this by
manually creating a directory with the proper name in the Mail directory so that
it could save the settings.  Clearly, there is a problem with the hierarchy of
where information is stored.  Junk mail info should be stored above a particular
account, or, if specific, that should be an option.

Reproducible: Always
Steps to Reproduce:
1. Create an account
2. Enable junk mail controls, with a junk folder in the account
3. Create another account
4. Delete the first account
5. Try to do anything with junk mail on the second account.

Actual Results:  
Junk mail controls cease to work, and there is no way to re-enable them from
within mozilla

Expected Results:  
All the training, all the controls, should continue to work.  Junk is junk, it's
not specific to an account.

Comment 1

[Andy Strojny]

I have what may be a similar problem with Mozilla ver. 1.7.  Have 2 email
accounts.  Both are set up 
1,  to enable junk mail controls
2.  move automatically identified junk mail automatically to junk mail follder
on that account
3.  move mail manually identified as junk automatically to junk mail folder.

Junk mail filter works fine for a while and then it stops moving junk mail
automatically to junk mail folder and stops moving identified junk mail to the
junk mail folder though it continuies to identify mail as junk.

When go to junk mail control, the move to junk mail follder on account XXXX is
blank.  When I use the drop down menu to identify account for junk mail folder
it appears  with blue background.  If I clink on enable/disable junk mail
controls it will be with white background.  When I close window and then reopen,
the move junk mail to menu item is again blank.

Comment 2

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 3

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.