Unable to go Back previous page once in Help until there's a window history

RESOLVED INVALID

Status

RESOLVED INVALID
14 years ago
10 years ago

People

(Reporter: tony_c_vuong, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

14 years ago
User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0; .NET CLR 1.0.3705)
Build Identifier: 1.6

Once in Mozilla and wants to find out version of browser, help -> about Mozilla,
once you in this help page, unable to go back using <Back> Button, since it's 
grayed out.

Reproducible: Always
Steps to Reproduce:
1. Bring up Mozilla
2. From Menu Bar -> Help -> ABout Mozilla


Actual Results:  
No Back Button, grayed out. 

Expected Results:  
Back Button/Gui should not be grayed out and able to Navigate back to previous 
page.

Comment 1

14 years ago
Doesn;t it open a new window?  Mine ceratinly does, hence no back.

Comment 2

14 years ago
WFM: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7) Gecko/20040601
(opens about-page in new window).
Status: UNCONFIRMED → RESOLVED
Last Resolved: 14 years ago
Resolution: --- → WORKSFORME
verified
Status: RESOLVED → VERIFIED
(Reporter)

Comment 4

14 years ago
It opened the Help window, yet hence no back cuz "Back" Button grayed out ...
Need to be able to go back or previous page.
Status: VERIFIED → UNCONFIRMED
Resolution: WORKSFORME → ---

Comment 5

14 years ago
Works as designed. 

What page do you expect it to go back to when you haven't visited any other help
page in that window yet?

It's kind of like when you first launch the browser, the back button is grayed
out because you've only been to the current page so far.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 14 years ago14 years ago
Resolution: --- → WONTFIX
Summary: Unable to go Back previous page once in Help → Unable to go Back previous page once in Help until there's a window history

Comment 6

14 years ago
Or, maybe you're saying you've opened up the help window once, closed it, then
reopened it. At that point you might want to go back to the help screen you were
at before you closed the window. Is that what you mean?
(Reporter)

Comment 7

14 years ago
If the Help -> About Mozilla is to show version only. Then it should have 
a "CLOSE" button within the page to close this page when done. This is how it 
is done is most About page and also done in MS IE. Other wise, it does not help 
to navigate if "back" "forward" button grayed out. It should have a "Close" 
button to close out the page, if "back" n "forward" have no use.
(Reporter)

Comment 8

14 years ago
Also, would you please tell me when under what scenerio for the "back" 
n "forward" button are working within the Help -> About Mozilla page.
Status: RESOLVED → UNCONFIRMED
Resolution: WONTFIX → ---

Comment 9

14 years ago
(In reply to comment #8)
> Also, would you please tell me when under what scenerio for the "back" 
> n "forward" button are working within the Help -> About Mozilla page.

If you click on a link in about mozilla, then you are in a new page. Back is now
enabled. Click back to go back to about:mozilla. Now forward is enabled. Click
forward and you're in the new page again.

Back means what it means when any new window is opened. It's related to history.
Not "go back to where I was before I went to help". I can see why you're
confused, but this is more of a a usability issue. It's certainly not an
accessibility API bug.
Component: Accessibility APIs → XP Apps: GUI Features
OS: Linux → All
Hardware: PC → All

Comment 10

14 years ago
I think it would make the help window look more like a help window if it was
opened was not a full sized browser window.
Assignee: aaronleventhal → guifeatures
QA Contact: core.accessibility-apis
Product: Core → Mozilla Application Suite
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Comment 12

13 years ago
This is as designed, so this is invalid
Status: UNCONFIRMED → RESOLVED
Last Resolved: 14 years ago13 years ago
Resolution: --- → INVALID

Updated

10 years ago
Component: XP Apps: GUI Features → UI Design
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