246880 - Under 0.9 my banking software has stopped working

Status: RESOLVED EXPIRED

(Firefox :: General, defect)

Description

[Desmond Foulger]

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.6) Gecko/20040206 Firefox/0.8
Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.6) Gecko/20040206 Firefox/0.8

0.8 has been remarkably satbele and works well - now you have produced 0.9,
whilst I can log onto my bank, none of the options work at all.  Also as a
general comment - you have made your reporting procedure far too complex,
putting off folk from reporting anomalies to you.  KISS

Reproducible: Always
Steps to Reproduce:
1.Log ont to the web site
2.Select any option
3.

Actual Results:  
None of the options within the banking software work any more

Expected Results:  
It should bring up the various options from within the software - it doesn't

Comment 1

[Steve Ruge]

(In reply to comment #0)
> User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US;
rv:1.6) Gecko/20040206 Firefox/0.8
> Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US;
rv:1.6) Gecko/20040206 Firefox/0.8
> 
> 0.8 has been remarkably satbele and works well - now you have produced 0.9,
> whilst I can log onto my bank, none of the options work at all.  Also as a
> general comment - you have made your reporting procedure far too complex,
> putting off folk from reporting anomalies to you.  KISS
> 
> Reproducible: Always
> Steps to Reproduce:
> 1.Log ont to the web site
> 2.Select any option
> 3.
> 
> Actual Results:  
> None of the options within the banking software work any more
> 
> Expected Results:  
> It should bring up the various options from within the software - it doesn't

Using Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.7.7)
Gecko/20050414 Firefox/1.0.3:

WFM.

Impossible to test this without a user ID and password as this is a banking site.

Most of the menu buttons did not work but I suspect this is due to not signing
in with a user name/password. Clicking HELP did provide a help pop-up.

Comment 2

[Jamie Diamond]

Desmond, or really anyone else who can, could you please retest this with a more recent release, 
preferably a trunk build found in the dev section of mozilla.org? Thanks. 

Comment 3

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 4

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.