247182 - firefox freezes when connecting to this https site (may be due to invalid/expired certificate)

Status: RESOLVED DUPLICATE of bug 242275

(Firefox :: General, defect)

Description

[Ivan Noris]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.6) Gecko/20040207 Firefox/0.8
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.6) Gecko/20040207 Firefox/0.8

When I run Firefox and point to https://www.vazka.sk page, browser will try to
connect. It shows "loading", but there is no network traffic, it's just waiting.
It's frozen. No keyboard shortcuts except ESC work. Mouse clicking (menu) is
useless.
When I press "ESC", the request seems to be stopped, but the browser stays
frozen. I have to kill it :(

I guess, this could be caused by some certificate problem. The certificate for
the page I'm referencing IS expired, and is self-signed. I have another website
with the same problem. I can add it here if needed, but I'd like not to have
excessive traffic there.

I guess it's all about certs, because when I go to my internet-banking account
(signed by Verisign), all works like a charm.

This bug happens in Firefox 0.9, but does NOT appear in older 0.8 (I needed to
downgrade browser).

I have tried to not import my preferences, didn't work.

Reproducible: Always
Steps to Reproduce:

Actual Results:  
Browser is frozen.

Expected Results:  
Page should display. Or certificate warning should display, and then the page.

Default theme was used.

Comment 1

[Neil Paris]

Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7) Gecko/20040615 Firefox/0.9

WFM, the page loads just fine. Did you install 0.9 into an empty directory and
create a new profile? Even if you did, could you try again with a new profile
(go to the command line and do "/path/to/firefox -ProfileManager" ). Also, was
the build an installer build? Some people are having strange problems with the
installer versions. Mine was a non-installer version.

Comment 2

[Ivan Noris]

Please, could you try https://webmail dot bgs dot sk?

Writing intentionaly like this, avoiding big traffic for this site (Googling
bugzilla).

Comment 3

[Neil Paris]

(In reply to comment #2)
> Please, could you try https://webmail dot bgs dot sk?
> 
> Writing intentionaly like this, avoiding big traffic for this site (Googling
> bugzilla).

Not exactly a quick loading site, but still WFM.

Comment 4

[Ivan Noris]

Not quick ;)

About installing Firefox: I have installed it as root to /usr/local/firefox,
preserving old one as firefox-0.8. Worth of backup, though.

Yes, it was installer from Mozilla homepage. I have installed it at work without
problems, alghougth I have not tried any secured site.

I have ran firefox from command line without creating new profile. (Never
occured to me.) I have tried both importing and not importing settings from old
profile.

I can try this at work. If it works for you, it must be installer OR profile
problem.

Thank you for quick(!) answers!

Comment 5

[Ivan Noris]

Well, I tried it all now at work. The same 0.9, the same error when connecting
to my webmail site. Firefox hangs.

I have even tried the tar.gz (no installer) version, as you proposed. No luck,
the firefox won't even run (firefox shell script wrapper exits). I have removed
.mozilla/firefox before. The only window I see is a import wizard. I have tried
importing and not importing settings, didn't go further. Firefox won't start.

But this is another story and probably not related to this Bugzilla entry.

Comment 6

[P Buder]

This happens to me also. I also installed firefox in /usr/local/firefox after
moving 0.8 firefox to /usr/local/firefox-old. It happens with a certificate that
I was accessing with the wrong name that also has expired. I also tried a secure
page at my isp. If I access as one is supposed to - at
https://ssl.aracnet.com/cgi-bin/usertools.cgi all is fine. If I use the
machine's alias name https://sapphire.spiritone.com/cgi-bin/usertools.cgi
Firefox hangs and has to be killed from a shell.  As with the other poster the
only key that does anything is escape which makes it look like firefox stopped
loading the page, however Firefox is dead.  Further, it does this when I try to
access the internal machine with the correct name but the certificate being
expired. I used the installer.

Comment 7

[lexi]

*** Bug 247621 has been marked as a duplicate of this bug. ***

Comment 8

[P Buder]

There is additional information on this bug in  #234969. Especially, there is a
comment that installing the help viewer makes the bug go away. I installed the
help viewer and indeed the bug went away.
 

Comment 9

[Ivan Noris]

Well, THANK YOU for pointing this out!!!
This would NEVER be something I would try to remove this problem. Now I have
installed help and yes, Firefox works.

But why is this? I'm really curious...

Comment 10

[Ali Ebrahim]

*** This bug has been marked as a duplicate of 242275 ***